The Sales Operations team are responsible for optimising the customer experience by providing end-to-end administration support to our key retail and distribution partners through efficient and effective systems and processes and in line with our internal governance framework

This exciting new role is looking for an energetic team leader to develop, improve and streamline our end-to-end processes and create a high performing team to support our key account managers and marketing colleagues as well as our external partners.

Maintaining, streamlining and improving the end-to-end “claim to payment” process for contractual and non-contractual rebates
Defining, maintaining and reporting on KPI’s for Sales Support Associates to provide insight and drive efficiency in the “claim to payment” process with our customer accounts
Ensure all product and account investment purchase orders are raised in advance of the activity occurring, receipted in line with the activity and closed in a timely manner.
Performance management of 4 sales support associates, managing priorities, having regular 1-2-1’s, setting annual / bi-annual objectives and developing their skills in line with the needs of the business and their personal goals
Canon UK ITCG Governance lead, ensuring all customers have appropriate and up-to-date Reseller Agreements, renew appropriate annual Commercial Agreements and comply with the appropriate Selective Distribution Agreements.
Act as key communication lead for sales support and account governance activities both internally and externally with partners
Deputise for BU controller when needed

What we give

With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.

Pay – up to £35,000 plus 5% bonus
Bonus – A discretionary bonus scheme that rewards you as you help us achieve our goals.
Learning & Development – As a Company that encourages continuous learning you will always have resources and support available.
Work & Home Life Balance – We support with a minimum of 25 days holiday per year, holiday purchase and a flexible working policy.
Diversity – We are an organisation that delivers on a global scale, striving to create a diverse and empowered workforce that reflects the communities we serve.
Health & Wellbeing – Free private healthcare, an Employee Assistance Programme, partnership with Mental Health First Aid UK with a network of mental health champions and discounted rates to Nuffield Health Gym.
Employee discount – Up to 38% off products from our Canon store.
Some other Benefits – Generous Pension, Canon Awards, Discount cards, Cycle to Work scheme, Season ticket loans and charity volunteer days.

What we ask

Proven track record of experience in supervising, leading and coaching a team.

Excellent communication, analytical, motivating and negotiation skills

Good working knowledge of rebates and understanding of the purchase to pay (Purchase Order) process.

Demantra & Oracle experience preferential and proficiency in Microsoft Excel (such as pivot tables, Vlookups), Word and PowerPoint.

Governance Experience Ideal But Not Essential

You will need

Focus on the customer

Drive for results

Communication effectively

Negotiate & influence

Show courage

Take ownership & accountability

Further Information

Location of role Stockley Park - Uxbridge

Salary up to £35,000 plus 5% annual bonus

Canon is enriching lives and businesses in incredible new ways. You can play a part in shaping the future of a company that’s visionary, innovative and bold. As the world's best imaging company, we're living and working together for the common good.

Canon EMEA

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