Position Overview
We are seeking an experienced Manager of Revenue Operations with a background in selling electronic health record (EHR) software and, ideally, hands-on experience in behavioral health EHR implementation or working for a behavioral health services provider. This role is critical to driving operational excellence and ensuring alignment across sales, marketing, and business development functions in a mission-driven SaaS company.

The ideal candidate will have deep knowledge of the behavioral health EHR landscape, strong analytical and communication skills, and the ability to balance strategic planning with hands-on execution. They will thrive in a fast-paced, collaborative environment where their entrepreneurial spirit and process-oriented mindset are equally valued.

Key Responsibilities

Sales Enablement

Develop high-impact sales tools and materials, including value propositions, pitch decks, case studies, and battle cards.
Conduct sales training sessions to ensure teams understand product positioning, competitive differentiators, and key messaging.
Collaborate with sales leadership to define messaging frameworks, value propositions, and strategies tailored to specific customer segments, and to refine strategies that drive deal progression and revenue growth.
Partner with sales to gather market insights and feedback to refine positioning and materials.

Marketing and Demand Generation Support

Analyze market trends, customer feedback, and competitive data to inform product marketing strategies.
Use quantitative and qualitative insights to identify new opportunities for differentiation and growth.
Partner with marketing to ensure lead generation, scoring, and nurturing processes are seamlessly aligned with sales workflows.
Analyze marketing campaign performance and provide recommendations for improvement based on industry trends.
Ensure consistency and accuracy in the integration of marketing automation tools with CRM systems.

Revenue Analytics and Insights

Optimize and maintain revenue processes, CRM systems, and tools to enhance productivity and pipeline visibility.
Analyze data across the sales funnel to identify trends, improve forecasting, and optimize conversion rates.
Create and maintain dashboards, reports, and KPIs to provide actionable insights for leadership and cross-functional teams.
Use insights from sales data to refine strategies and tactics.

Business Partnerships

Collaborate with business development teams to optimize partner onboarding and performance tracking processes.
Provide operational support for growing partnerships, ensuring alignment with revenue objectives.

Cross-Functional Collaboration

Act as a strategic partner to sales, marketing, and business development teams, ensuring alignment on goals and initiatives.
Provide feedback to product and implementation teams based on customer and market insights.
Drive cross-functional adoption of tools, processes, and best practices through effective communication and training.

What We’re Looking For

EHR Expertise: Experience selling EHR software is required; background in behavioral health EHR implementation or working for a behavioral health provider is highly preferred.
Strong with Both Words and Numbers: Exceptional ability to analyze data and translate insights into clear strategies and actionable recommendations.
Entrepreneurial Yet Process-Oriented: A problem-solver who thrives in ambiguity but values building scalable, repeatable processes.
Collaborative Yet Self-Driven: A team player who takes ownership of initiatives and delivers results independently.
High Curiosity Yet High Performer: A lifelong learner who continuously seeks improvement while achieving measurable outcomes.
Both a Designer and a Doer: Skilled at crafting strategies and systems while executing on the details.

Qualifications

Experience: 5–7 years in revenue operations, sales operations, sales, marketing, or a related role, with specific experience in EHR sales.
Behavioral Health Knowledge: Experience with behavioral health EHR systems, implementation, or a background in behavioral health services is highly preferred.
Sales Focus: Demonstrated success in equipping sales teams with tools, resources, and insights to drive revenue growth.
Communication Skills: Exceptional written and verbal communication abilities to articulate complex ideas simply and persuasively.
Strategic yet Hands-On: Ability to craft strategy and execute it, balancing big-picture thinking with attention to detail.
Collaboration: Strong interpersonal skills to work effectively across teams, fostering alignment and driving results.
Analytical Mindset: Proficient in analyzing market data, customer insights, and product metrics to inform decisions.
Technical Proficiency: Skilled in using marketing tools, CRM systems, analytics platforms and the Microsoft Office suite.
Project Management: Proven ability to manage multiple priorities, meet deadlines, and deliver results in a fast-paced environment.

Why Join Us?

Join a fast-growing SaaS company making a meaningful impact in behavioral health and human services.
Leverage your EHR expertise to drive growth and operational excellence in a mission-driven organization.
Collaborate with a passionate, high-performing team focused on innovation and making a difference.

Location: Remote

Reporting to: Chief Revenue Officer

Job Type: Full-time

Pay: $110,000.00 - $125,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Vision insurance

Compensation Package:

Yearly pay

Schedule:

8 hour shift
Monday to Friday

Experience:

EHR revenue/sales operations: 5 years (Required)
Behavioral Health EHR systems implementations: 5 years (Required)
Sales team support: 5 years (Required)
EHR Project Management: 5 years (Required)

Work Location: Remote

Cantata Health Solutions, LLC

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Revenue Operations Manager