Job Title: Sales Operations Specialist
Location: Richmond Hill, Ontario
Employment Type: Full-Time, Permanent
Salary: $50,000 – $75,000 annually, plus year-end bonus, based on background and experience + Benefits
Work Authorization: You must be eligible to work in Canada without sponsorship.

Job Description:

We are seeking a highly motivated and detail-oriented Sales Operations Specialist. This role is critical to optimizing our sales process, enhancing efficiency, and driving revenue growth. This position requires strong analytical skills, exceptional attention to detail, and the ability to collaborate effectively with cross-functional teams.

What's in it for you?

Employer full-paid health benefits.
Free snacks and drinks.
Employee discounts on our wide range of products.
Opportunity to work with a dynamic team in a fast-paced retail environment.
Career growth and development opportunities within the company.

Key Responsibilities:

Sales Process Optimization:
Work with sales leaders to develop and implement strategies to streamline sales operations and enhance overall productivity.
Analyze and evaluate current sales processes to identify areas for improvement and efficiency gains.
Continuously monitor and refine sales workflows to ensure alignment with business objectives.
Data Analysis and Reporting:
Collect, analyze, and interpret sales data to provide insights into performance trends, opportunities, and challenges.
Generate regular reports and dashboards to track key performance metrics, sales pipeline, and forecasting accuracy.
Work closely with sales leadership to develop actionable recommendations based on data-driven insights.
Sales Enablement Support:
Develop sales collateral and data-driven analysis to help optimize sales tools, systems, and other sales enablement technologies.
Sales Forecasting and Planning:
Assist in the development of sales forecasts and annual sales plans based on historical data, market trends, and business objectives.
Work closely with sales leadership to ensure alignment between sales forecasts and resource allocation.
Process Documentation and Standardization:
Document sales processes, procedures, and best practices to ensure consistency and scalability.
Drive the adoption of standardized processes and tools across the sales organization.
Cross-Functional Collaboration:
Collaborate closely with cross-functional teams, including marketing, distribution, logistics, and sales executives, to align sales initiatives with broader company goals.
Serve as a liaison between sales and other departments to facilitate communication and coordination.

Key Qualifications:

Finance Degree/Diploma preferred.
2+ years of experience in sales operations and business analysis.
Strong analytical skills with the ability to collect, analyze, and interpret data from multiple sources.
Proficient in Microsoft Suite.
Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
Detail-oriented with a focus on accuracy and quality.
Proven ability to prioritize tasks and manage multiple projects.
Experience in the technology industry is a plus.

Industry: Retail
Job Category: Sales Operations

Job Types: Full-time, Permanent

Pay: $50,000.00-$75,000.00 per year

Benefits:

Dental care
Discounted or free food
Life insurance
Vision care

Schedule:

Monday to Friday

Supplemental pay types:

Bonus pay

Ability to commute/relocate:

Richmond Hill, ON: reliably commute or plan to relocate before starting work (required)

Education:

DCS / DEC (preferred)

Experience:

sales operations: 2 years (required)
business analysis: 2 years (required)
analytical skills: 2 years (required)
Microsoft Suite: 2 years (required)
technology industry: 2 years (required)

Location:

Richmond Hill, ON (preferred)

Work Location: In person

Career Nexus Inc.

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Sales Operations Specialist