Category

SALES OPERATIONS

Job Location

100 Old River Road, Suite 100 Andover, Massachusetts

Tracking Code

1460

Position Type

Full-Time/Regular

The Senior Business Analyst, Sales Operations will impact the organization by collecting and analyzing data to help improve the organization’s sales and supply chain operations. The Senior Business Analyst, Sales Operations will identify problems in workflow, analyze costs and benefits, suggest improvements, and assist in negotiations to order supplies or services. The Senior Business Analyst, Sales Operations will perform various functions, including quantitative analysis, cost benefit analysis, data mining, and data modeling, transport management, and database management functions, and must possess expert knowledge of Power BI.

Key Responsibilities:

Design and produce monthly internal reports and metrics to measure performance against contractual deliverables, and to measure internal operational performance, identify trends and issues, and to measure internal efficiency.
Enable revenue and resource planning.
Manage supply chain data and related analytics for clients by designing, producing, analyzing, continuously improving, and presenting monthly logistics and supply chain metrics, measuring operational and financial performance against customer specific objectives.
Strengthen predictability in Supply Chain and Sales Operations.
Summarize findings into useful information with implication for increase revenue, cost reduction, and/or driving supply chain business decisions.
Close data gaps between world-wide teams.
Seek to improve all aspects of the Sales Operations department by reviewing current methodology and processes.
Plan and implement sales operations and supply chain optimization projects.
Collaborate with IT professionals to implement effective systems.
Identify, prioritize, structure, and solve complex supply chain problems using data mining, analytics, and business judgment.
Regularly track KPIs and report on supply chain performance. Create dashboards, reports, and analyses that explain trends – what happened, what may happen, and why.
Explore large volumes of online and offline data across platforms and data sets to identify and understand various data sources.
Handle reoccurring analysis and tasks aimed at driving continuous cost savings initiatives.
Assist with developing and presenting customer analytics, key trends, and solution proposals during customer QBR’s.
Apply discretion and independent judgment in answering customer requests and propose appropriate solutions.

Required Knowledge, Skills, Education & Experience:

Bachelor or Master’s degree in Business, Computer Science, Supply Chain, quantitative field such as mathematics, industrial engineering, statistics, information systems, operations research or computer science or equivalent work experience in a related field required.
7+ years of analysis work experience in project or supply chain management.
Ability to analyze large and multi-dimensional data sets using SQL (PL/SQL or T-SQL), Excel, Power BI and other analysis tools. Also, a fundamental understanding of transportation, supply chain, quality and logistics concepts, and familiarity with data warehousing and architecture concept/tools is a plus. Expert knowledge of Power BI is a must.
Quantitative and analytical skills: Must be highly numerate and possess the ability to perform statistical analysis on large data set, to provide analytical support for projects, new businesses opportunities, and proposals.
Problem solving skills: Must be naturally curious with proven ability to identify and resolve problems.
Critical thinking skills: Must possess an affinity for data and resourcefulness in obtaining data and must be able to relate with abstract to make decisions in situations where complete information is not available.
Strategic and analytical thinker: Must be able to make decisions with a long-term focus in a results-oriented environment.
Organizational skills: Must be able to effectively prioritize assignments, manage workload, as well as manage multiple concurrent projects in a fast-paced environment.
Team player: Requires occasionally working with cross-functional teams, so it is essential that they possess the ability to work effectively in a team environment.
Communication skills: Requires strong written and oral communication abilities to perform their job duties successfully, especially producing monthly reports.
Able to live Casa’s core values: fun work environment, innovation & risk taking; passion, dedication & perseverance; and honesty & loyalty.

Casa Systems, Inc.

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Senior Business Analyst, Sales Operations