Revenue (Sales) Operations Analyst

FullBloom is actively seeking a skilled individual to join our team as a Revenue Operations Analyst, for our growing K-12 solutions organization. Reporting directly to our Director, Revenue Operations, the successful candidate will assist the sales team and organization in managing key processes, applications, and initiatives related to FullBloom’s revenue and growth efforts.

Key Responsibilities:

Data Management & Quality

Own the data management/hygiene in FullBloom’s CRM (Dynamics) and associated applications
Track CRM usage and adoption
Support sales forecasts, revenue projections, and strategic planning by providing accurate and timely sales data

User Support & Training

Support the expanding user base of CRM users (across multiple business units) via actioning help tickets
Provide individual and group training for sales and operators
Collaborate on onboarding programs for new sales hires
Review and update training materials (Standard Operating Procedures) for sellers and operators

Process Improvement & Testing

Test existing processes and new enhancements in the CRM
Proactively identify issues and enhancement opportunities in the CRM (must take the initiative to uncover new use cases/best practices)
Collect and analyze internal feedback to inform CRM product development and sales strategies

Reporting & Analytics

Support quarterly and ad-hoc reporting and analytics requests
Analyze sales data to identify trends, opportunities, and areas for strategic improvement

Education and Experience:

A bachelor’s degree
Previous sales operations/enablement experience desired
Must be technically savvy, with past CRM experience as a user or support highly desired
Proficiency in Microsoft’s suite of most used applications
Excellent attention to detail and communication skills
Strong analytical, research, and problem-solving skills
Comfortable collaborating with colleagues at all levels of the organization
Ability to handle complex, difficult, confidential or sensitive issues
Ability to handle multiple demands and prioritize workload accordingly

This is a remote (work-from-home) position supporting a geographically distributed team.

Join Fullbloom in our mission to make a meaningful impact on K-12 education through innovative partnerships and strategic growth initiatives.

About Us:

FullBloom provides education and behavioral health solutions for children via school and community-based services. Our programs enable students to become stronger lifelong learners regardless of learning obstacles. FullBloom’s 12,500+ educators, coaches, and healthcare professionals work in schools across the country to achieve sustainable growth in behavior and academics through evidence-based programs including special education, Applied Behavior Analysis (ABA), intervention services, alternative education, and professional development. Founded in 1976, FullBloom annually supports more than 170,000 children and 25,000 educators in over 1,100 school districts across three divisions, Catapult Learning, Specialized Education Services, Inc. (SESI), and Little Leaves Behavioral Services.

About Catapult Learning

Catapult Learning, a division of FullBloom, provides intervention programs for students and professional development solutions for teachers in K-12 schools, executed by a team of experienced coaches. Our professional development services strengthen the capacity of teachers and leaders to raise and sustain student achievement. Our intervention programs support struggling learners with instruction tailored to the unique needs of each student. Across the country, Catapult Learning partners with 500+ school districts to produce positive outcomes that promote academic and professional growth. Catapult Learning is accredited by Cognia and has earned its 2022 System of Distinction honor.

About Specialized Education Services, Inc.
Specialized Education Services, Inc. (SESI), a division of FullBloom, is a premier provider of education services for K-12 students who require additional educational and behavioral supports to overcome challenges that impede success in a traditional school setting. SESI partners with school districts to run classrooms, on-site, within district boundaries and standalone schools that meet the academic, behavioral, and social-emotional needs of special education students with Autism Spectrum Disorders, Emotional Disabilities, Learning Disabilities, and other challenges. Partnering with over 600 school districts nationwide, SESI serves more than 7,000 students in day schools and in-district classrooms. SESI is accredited by Cognia.

Catapult Learning

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Revenue Operations Analyst (Remote)