Description

Summary

Responsible for working closely with all areas of our organization to help customers worldwide. Sales Operations Administrator is a demanding role that is fast paced, requires attention to detail, proactive behavior, and a professional demeanor. Focuses on building strong relationships with our customers, suppliers, and all internal teams that are critical in helping our customers achieve their quarterly and annual goals.

Essential Functions

Quote generation, maintaining quotes, coordination and validation of data
Order entry, Order maintenance, coordination with Supply Chain and Sales
Backlog maintenance and Backlog review for assigned Customers
Respond and follow up to specific customer's inquiries
Support sales, management and partners in onboarding customers
Assist Sales by providing information and analysis needed to complete quoting process
Creating and maintaining customers in ERP and internal database
Interact with customers, sales, finance, management, and other internal personnel as required
Demonstrates a proactive approach and sense of urgency on our customers' behalf, anticipating our customers' requirements and communicates efforts in a timely and effective manner
Proactively builds trusting internal and external relationships. Can effectively communicate within all levels with the company, the customer, and vendor
Play the project manager role for sales operations project as needed: BOM management, ECO, Deviations, MCO
Assistance in internal operations issues
Proactively aiding the team when the business requires additional resources

Requirements

Preferred education and experience

Experience in similar role (inside sales, customer service)
Familiarity with CRM tools
Experience with at least 1 ERP/MRP system
At least one (1) year of SAP experience, preferred.
Proficiency in Microsoft Office (Strong Excel skills, including pivot tables)
Detail oriented, quick learner, good communicator, and takes instructions well
Ambitious, business-minded, organized, proactive individual that can operate independently
Comfortable with technology, open to learning, capable of excelling in a fast-paced environment

PM22

PI198263088

CCIntegration, Inc.

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Sales Operations Administrator