Description

Computer Design & Integration, LLC is looking for an Sales Operations Associate to join our team! This person will work out of the Mid-Atlantic region. Ultimate goals are to assist in the achievement of complete customer satisfaction and provide customers with accurate and timely responses to requests for pricing and product information. The ideal candidate is detail-oriented and excels in a team environment of open communications and a productive work atmosphere. The Sales Operations Associate reports to and escalates unresolved issues to Sales Operations Management.

Specific Responsibilities :

Provide a consistent inside CDI contact for sales and customer service support
Build strong relationships with CDI's existing client base
Increase knowledge of IT industry, products, and trends in the marketplace
Build and maintain relationships with channel and distribution partners
Work in conjunction with the CDI Pre-Sales and Outside Sales teams to drive revenue and achieve the highest possible level of customer satisfaction
Work with the Sales Operations team to collectively share workload, achieve optimum turnaround time on quotes/ configurations and maintain a spirit of teamwork to ensure mutual success in all endeavors
Provide sales and administrative support services to the CDI outside sales team and, through them or on their behalf, to CDI’s customers
Work with CDI’s manufacturer and distribution partners to configure quote, process and facilitate all relevant product sales
Obtain and maintain necessary product certifications in order to fulfill your role as sales support for the CDI Pre-Sales and Outside Sales teams. CDI will provide and pay for the necessary training programs and examination fees to enable you to achieve this certification
Provide internal training and knowledge transfer to other CDI Sales Operations consultants and staff, as requested or necessary
Assist in the creation and presentation of proposals (RFP, RFI, etc.), as requested or necessary

Required Skills

Ability to multitask
Detail-Oriented
Excellent communication, problem solving, and time management skills
Strong work ethic, flexible, and ability to think and work independently in a fast-paced sales environment
Proficient in Microsoft Word, Excel, and PowerPoint
Salesforce experience a plus

CDI LLC

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Sales Operations Associate