Sales Operations Specialist

Description

Bring your career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your job and future. With revenues of over £1 billion, CDW UK is a leading supplier of IT solutions and services to a broad range of commercial and public sector customers globally.

What you’ll do:

The Sales Operations Specialist will be responsible for providing support to the Sales Management team. In this supporting role, you will help drive the overall productivity and effectiveness of the assigned sales teams providing a first class operational service to the sales division
Shared ownership of Team Target
Working with Sales Management on sales account alignment and reassignment
Working with the credit team on disputed invoice resolution
Inventory Management Escalations
Providing support to the Sales Operations Management Team for month end billing and closure
Working with the Sales Finance team to resolve queries / issues
Coordinating with CWS to support Sales Management in CWS process completion and adherence
Order Management Escalation / Resolution
Bid Escalation / Resolution
Contract Management Escalation / Resolution
Working with the operational teams to support Sales Management with process improvement and change management
Develop, grow and maintain professional working relationships with all internal stakeholders
Continual service review and improvement of all processes and procedures
Supporting Sales Management with marketing campaigns and events
Providing support to Sales Management for reporting requirements

What you need to succeed:

Must-have:

A thorough understanding of CDW as a business and its goals and visions for the future
2 Years or more experience within CDW
Understanding the importance of business process
Experience in dealing with Sales environment

Nice to have:

Good organisational and decision making skills
Analytical, with exceptional attention to detail
Excellent communication skills with abilities to coach and train
Self-motivated and looking for challenge
Ability to be proactive with proactive thinking
Ability to work towards deadlines
Ability to work on own initiative and in a team
Positive, enthusiastic and supportive individual
Ability to take ownership of and progress queries to resolution
Ability to work under pressure and apply existing knowledge to unknown areas
Passionate, professional, with a ‘can-do’ attitude at all times
Problem management and problem solving
Able to prioritise and handle multiple tasks at any given time

Who we are:

CDW is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from startups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.

What you can expect from us: Culture, coworkers, careers:

CDW is not only the People Who Get IT, but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.

JOB ID:
11209

TEAM:
Supply Chain

POST DATE:
30 Nov 2022

LOCATION:
London, United Kingdom

ELIGIBLE FOR REMOTE WORK:
Yes - Hybrid

CONTRACT TYPE:
Full-time

TRAVEL:
No

SECURITY CLEARANCE REQUIRED:
No

CDW LLC

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Sales Operations Specialist