Job Purpose

As Cendyn’s Sales Operations Executive, this role will support our growing Sales Operations team and help unlock further productivity and efficiency gains for the global sales team. This role will have ownership on the execution of ongoing initiatives (both routine and ad-hoc) as well as varied activities required to help our sales team perform to their full potential.

The ideal candidate is someone who can proactively assess and improve upon the productivity of established processes, can act as a key pillar of support for the Sales Operations team and is passionate about organisation and administration.

Job Responsibilities

Assisting the Head of Sales Ops with administering new projects & processes, helping the sales team maximise their chances of growing revenue through the facilitation of a smooth sales process.
Facilitating the onboarding of new sales hires, including liaison with external training companies where relevant
Responsible for accurate upkeep of email groups and software license holder – list management
Responsible for online filing of important documents such as commission statements.
Responsible for internal contract administration and management of Sales ops Docusign account
Responsible for the efficient handling of inbound emails to the dedicated Sales ops team email
Responsible for the accurate upkeep of the Global Sales sharepoint site – liaising with other key stakeholders such as Product, Marketing & Finance where appropriate.
Setting up and taking notes during meetings – ensuring they are circulated to the correct group
Setting up online meetings & ensuring the relevant employees from other departments are available to attend sales townhall meetings when required.
General administrative tasks – both routine and ad-hoc.

Requirements

Required Education and Experience:

Bachelor’s Degree from accredited college or university
At least 3-5 years’ experience in a Sales support / Sales Admin role
Excellent communication skills, and ability to problem solve and escalate issues. 
Proven analytical, planning, and project management skills 
Experience working remotely and willingness to balance working hours across global time zones 
SaaS or hospitality industry experience will be preferrable.

Expected Competencies

Able to problem solve, prioritize tasks, multitask, and manage time effectively
Detail-oriented with an analytical approach to achieving objectives
Thorough attention to detail
Flexibility to work on multiple projects at the same time
Resourcefulness and excellent organisational skills
Ability to take initiative
Excellent verbal and written communication skills
Ability to competently use Word, Excel, and willingness to learn new software systems

Position Type/Expected Hours of Work: 

This is a full-time position. Days and hours of work are Monday through Friday, 12 Pm to 9 PM IST (1:30 AM to 10:30 AM EST)

EEO Statement

Cendyn provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Cendyn complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Cendyn expressly prohibits any form of workplace harassment based on race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Cendyn’s employees to perform their job duties may result in discipline up to and including discharge.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Cendyn

New Jobs

Sales Operations Executive