Job Summary:

We are looking for a highly qualified Revenue Operations and Billing Analyst as a key member of the Finance Revenue Operations team at a high-energy, high growth software company. This role requires a person who is detail-oriented, performs at a high level of accuracy and efficiency, is well organized, and demonstrates ownership and initiative to accomplish goals. This position requires an energetic team player who is eager to learn, contribute to the team and has a strong desire to exceed expectations and improve processes through automation. The ideal candidate will be able to communicate effectively, possess very good problem-solving skills and is a process-oriented individual who is also flexible and thrives in a demanding setting. The Revenue Operations and Billing Analyst will also lead/participate in system and process improvements.

This position will report to the Director of Revenue Operations

Responsibilities:

Interpret customer contracts for order entry and associated revenue recognition
Create invoices in NetSuite based on customer sales order information and contractual terms
Review the billing data against customer contract information for accuracy
Maintain and update customer information in all systems (Salesforce.com/internal billing system, NetSuite)
Interface with Sales Operations and multiple internal departments
Triage and respond to customer inquiries, including invoice disputes, statements of account, and payment information
Collaborates with other administrative departments, as necessary, to discuss billing guidelines and processes
Liaise with subsidiary local accountants to ensure timely delivery of invoices and recording of VAT data
Perform reconciliations of customer accounts and understand the historical flow of the customer transactions and invoicing history including any modifications of the contracts
Successfully create billing schedules and billing analysis
Aid the collections team in collecting on past due balances
Ensure all Salesforce order fields required to be filled out are completely filled out
Assist with commission calculation based on both bookings and billings data

Qualifications:

BA/BS in Accounting, Business, Finance, Economics, or other related degree
1-3 years of working experience
Experience with Netsuite and Salesforce
Understanding of basic revenue and accounting principles
Solid grasp of reading and understanding contracts and the effect of terms and conditions
Strong communication skills
Experience with order administration and billing, a plus
Experience with international accounting operations, a plus
A good command of Microsoft Excel.
Strong analytical skills, exceptional organization and time management skills, and ability to work autonomously

What we offer:

Competitive salary and benefits
A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
Opportunity to work in office, hybrid or remotely with a dedicated and motivated team
A work environment built on collaboration, flexibility, and respect
Varied and challenging work to help you grow your technical skillset.

The US base salary range for this full-time position is $75,000 - $85,000 + benefits. Our salary ranges are determined by role, level and location. The range for each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience and relevant education or training. Please note that the compensation details listed reflect base salary and certain positions may be offered additional variable incentives.

Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.

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CENTRIC SOFTWARE INC

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Revenue Operations and Billing Analyst