The Opportunity

The Chandler Institute of Governance (CIG) is looking for a Head (Business Operations) to oversee CIG’s core business functions, including finance, office administration, and human resource management.

Key Responsibilities

Finance

With the support of CIG’s external accounting vendor, the Head will oversee key processes pertaining to financial administration:
Monitor and track expenditure and revenue
Regular financial reporting
Payments and invoicing
Develop annual budget in alignment with CIG’s strategy, and support the CEO to prepare budget submissions
Coordinate annual audit process
Develop and maintain financial policies, procurement policies, and internal controls and systems
Review and assess on financial implications in relation to corporate structure

Office Administration

Oversee staff to identify and maintain the office space, ensuring that it continues to be a conducive space for staff to work in.
Oversee the proper procurement and maintenance of physical infrastructure, materials and tools for the office, including IT infrastructure and services
Oversee the development and maintenance of core organisational systems that support efficient business operations, such as CIG’s Customer Relationship Management (CRM) system

HR

Oversee the administration of HR processes and policies, including areas that touch on confidential matters. This includes staff recruitment, contract preparation (for employees), staff onboarding and offboarding, statutory HR reporting, and updating of employee contracts (where relevant and required), leave administration, etc.
Oversee the development and maintenance of key HR-related SOPs, including those for staff onboarding and offboarding, and staff recruitment
Develop HR policies for approval by Senior Management. These could include areas such as wage setting, staff training and development, competency mapping and benefits
Strategic HR planning and management
Handle disciplinary and employee conduct issues

The Head of Business Operations will report to the Chief Executive Officer.

Experience and Qualifications

About 15 years of work experience, with at least 7 covering internal finance or treasury functions.
Experience in other corporate functions (i.e. HR and Office Administration) would be preferred.
At least five years of prior supervisory experience, with demonstrated ability to lead cross-functional teams
Experience working in small companies, especially in the non-profit space, would be preferred
Possess at least a Bachelor’s degree

Skills and Aptitudes

Financial acumen and strategic resource planning
Ability to pivot to new and unfamiliar areas
Leadership and people development
Collaborative and proactive with joint solutioning

The role will be based in Singapore. We welcome applicants of any nationality and residency status. Please send a detailed CV to christopher.wong@chandlerinstitute.org.

CHANDLER INSTITUTE OF GOVERNANCE PTE. LIMITED

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