Who we are:

ChartHop is transforming the way companies manage and support their people. By consolidating people data into one employee-centric platform to visualize, discover, and act on insights, ChartHop creates more informed, empowered, and connected organizations. From executives to individual contributors to every employee in between, ChartHop is designed for everyone in the organization.

ChartHop plays well with dozens of platforms through robust integrations across the HR tech stack, and serves companies like 1Password, BetterCloud, and Starburst. Founded in 2019 by Ian White, ChartHop is backed by Andreessen Horowitz. Visit ChartHop.com to learn more and follow ChartHop on Twitter and LinkedIn.

We're looking for skilled and motivated people to join our team! Do you want to help companies unleash the power of their people data to plan effectively and with intention? Do you have what it takes to envision the future of work, and then to take us there? Join us!

Sales Operations Manager

We're looking for a Sales Operations / Revenue Operations Manager. You will work to define and optimize sales processes, develop strategies for technology systems, create and execute quarterly revenue plans, and measure and track metrics to enhance productivity. Additionally, you'll work closely with Salesforce instance, provide support to our sales team, and work cross-functionally to identify, develop and deploy new business processes.

We will measure your success through:

New ARR generation
Sales process efficiency
Data accuracy

As a Sales Operations Manager, you will:

Work closely with Finance, Business Operations, and Sales leadership on the design and implementation of solutions that maximize efficiency and conversion rates
Develop and track key metrics to be communicated across the sales org and leadership that provide insights into sales performance and operational efficiency
Design and implement a sales compensation structure that awards high performance and aligns incentives of sales team with business goals
Identify and improve key sales/account management processes to ensure efficiency and high performance across teams that scales over time
Work with Salesforce and adjacent sales tools, evaluating the efficacy of the technology across the stack
Implement communication structure and key metric frameworks between Finance, Marketing, Sales, and Customer Success
Partner with Sales, CX and Marketing operations to ensure cross-functional alignment
Support weekly, monthly & quarterly reporting and forecasting for the sales organization, identifying significant changes and trends that will materially impact our growth trajectory
Engage with sales reps and sales leadership to get ongoing feedback on the sales process and structure and drive improvements

Requirements:

Experience in sales or revenue operations at a B2B SaaS organization, with a demonstrated history of improving sales productivity by providing data-driven insights for strategy planning and sales enablement
Expert in SFDC operations and thrive in leading initiatives across multiple teams and have a passion for sales and technology
Familiarly with Outreach and Zoominfo a plus
Strong proficiency in sales operations, automation and experience integrating workflows across multiple systems
Excel / Google Sheets wizard, SQL is a plus
Sharp analytical skills / data analysis capabilities
Strong ability to juggle multiple priorities and project

Unsure if you meet the qualifications? We seek to continue to grow an inclusive and representative team that will enhance our perspectives, skill sets, background and behaviors.

We encourage Operations professionals who are passionate about this work to apply!

Our Core Values:

We're building ChartHop to be the best People Software on the planet and that starts with hiring the best people globally. We're building an inclusive culture we're looking for people who embrace our core values:

Fast: Move with intentional speed.
Inclusive: Welcome our differences.
Transparent: Trust, collaborate, share.
Optimistic: Dream big, think practically.

Perks and Benefits:

Inclusive Benefits and Perks for all humans(Medical, Dental, Vision, Life Insurance, LTD, STD
Mental Health Benefits
Fertility Benefits
Work from home supplies stipend
Professional development stipend
20 Vacation days
Flex Fridays
401K
Parental leave
Pet insurance
Mental Health benefits
Many more

Salary range - $120K- $140K base plus bonus and equity

Please note, our salary ranges are based on current market data. Should you feel strongly that we are not in line, we highly recommend you to reach out and let us know. We are always looking to improve on building the best place for employees!

ChartHop is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.

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Sales Operations Manager