Sales Operations Specialist

Are you a dynamic and results-driven individual with a passion for optimizing sales operations? We are seeking a proactive individual with a keen eye for detail, a strategic mindset, and a desire to contribute to the growth of our organization to join our team and play a pivotal role in enhancing the success of our Sales, Customer Service, and E-commerce teams.

Key Responsibilities:

Strategic Alignment: Manage organizational data and processes to ensure alignment with strategic goals, driving growth in customer accounts.

Account Management: Own the order management process for assigned accounts, ensuring timely provision of required data and updates to meet customer needs.

Quotation Management: Collaborate with Sales and Customer Service to complete quotations, both product and freight, ensuring accuracy and compliance with organizational goals.

Pricing Strategies: Implement organizational pricing strategies, overseeing data review and upload in the company ERP system. Own the process of tracking notifications and other required documents.

Merchandising Collaboration: Work closely with the Merchandizing teams to ensure accurate product listings. Update tools and systems, including price lists, bonus lists, exclusive lists, etc.

Project Management: Manage key projects, such as promotional activities, pricing updates, and cost reductions, ensuring successful implementation of project goals.

Data Management: Create and distribute sales reports and data, catering to both internal and customer-specific reporting needs.

Change Management: Coordinate product change requests, internally or externally generated, ensuring successful change management.

Contractual Adherence: Ensure adherence to customer requirements as per contractual obligations, including pricing notification timelines, product change requests, freight routing, and other agreement-specific obligations.

Recovery Schedule: Collaborate with operations and customer service to identify and communicate recovery schedules for past due items.

Requirements:

Minimum of 5 years of sales or account management experience and/or early childhood industry experience.
Bachelor's Degree preferred.
High energy with a sense of urgency in responding to customer needs.
High level of personal and professional integrity.
Attention to detail in maintaining required records and reports.

WHO WE ARE

At Children's Factory, we create inspired spaces for imagination and learning. For over 40 years, we've been a leading manufacturer and distributor of high-quality products for child development centers, preschools, and elementary education.

Simply put- We provide GROWN UPS with the products and resources KIDS need to inspire imagination, build confidence, and develop lifelong learning skills. We do more than just make great products. We make a positive impact on the lives of the children and educators who use them.

Each and every member of our team plays a pivotal role in helping children all over the world thrive and discover their full potential. We are looking for problem solvers, difference makers, and challenge takers. People who share our passion for education, and who want to make a difference in the world.

Children's Factory is proud to be an Equal Opportunity Employer

Children's Factory is an Excelligence Company. Excelligence is an Equal Employment Opportunity (EEO) Employer. We are committed to providing equal employment opportunities to all employees, employment applicants and other covered persons without regard to unlawful considerations of race, color, religion or creed, gender, sex, pregnancy, gender identity or expression, sexual orientation, marital status, national origin or ancestry, ethnicity, citizenship status, genetic information, military or veteran status, age, physical or mental disability, or any other classification protected by applicable local, state, or federal laws.

Children's Factory

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Sales Operations Specialist