About Us

Circle is building the all-in-one community platform for creators and brands: think "Shopify for creator/brand-led communities". We make it really easy to bring people, discussions, live streams, content, events and payments together — all in one place, all under a personalized brand.

In November 2021, Circle raised $25M (Series A) to accelerate the way we help creators and brands interact with their customers, their partners, and their community.

Circle is a 100% remote company! We now have a team of about 100 (and growing) based in different countries all around the world.

About The Role

Our RevOps team is just getting started and already making an impact! We design, configure and build the systems and processes that enable our go-to-market (GTM) and growth functions. As our Senior Revenue Operations Manager, your role is critical to the success of our GTM teams as they engage new customers and develop revenue opportunities. We are looking for an individual who can bring experience in a scaling Revenue Operations team and can help build, maintain, and improve the GTM tech stack.

What you'll be doing

Manage, administer, and maintain HubSpot -both Sales and Operations hub
Ensure our tech stack is fully optimized, and provide support to all teams utilizing our sales and support tools; identifying and evaluating opportunities for additions or enhancements
Troubleshoot technical issues, and work with Product and Engineer teams to test and implement solutions
Develop and execute revenue operations strategies to drive revenue growth and increase operational efficiency
Collaborate with cross-functional teams, including sales, marketing, finance, and customer success to align strategies and streamline processes
Utilize data analytics and reporting tools to track key performance metrics, identify trends, and provide actionable insights to stakeholders
Conduct regular analysis of revenue operations data to identify areas for improvement and implement data-driven strategies
Foster a collaborative and results-oriented culture across revenue operations and cross-functional teams

What you'll need to be successful

4+ years of experience in a Revenue, Sales or Business Operations role in SaaS
3+ years of experience working as an administrator within a CRM (HubSpot’s Sales and Operations hub preferred)
Familiar with a modern GTM tech stack. The stack could include Hubspot/Salesforce, Drift/Intercom, Autopilot/Marketo, Salesloft/Outreach
You have run software evaluations and implemented integrated solutions across go-to-market teams
Firm understanding of the entire customer lifecycle, and the impact of systems and tools at each stage
Ability to interpret process gaps and propose solutions to their underlying causes
Experience with a large tech stack and technical ability to optimize systems integrations
You are a holistic thinker, able to manage multiple objectives/assignments while supporting initiatives across several cross-functional teams
Able to quickly grasp new concepts and work in a high-performing, fast-paced environment
User-centric, empathetic approach to introducing business change
Detail-oriented, taking into consideration each moving part of the system before taking action or recommending a solution
Excellent verbal and written communication skills
Self-starter, highly analytical, and capable of delivering on goals with minimal supervision

Bonus points

Advanced with Microsoft Excel/Google Sheets for modeling purposes
Experience in integrating product usage data into go-to-market tools and processes
Have worked in transactional SaaS or in Product Led Growth (PLG) with a freemium or free trial experience
Proficient in SQL

The fun stuff:

Fully remote: work from anywhere in the world!

Autonomy and trust to do your job: we care about outcomes over everything else.

Paid time away: all employees are given 35 days of PTO annually.

Generous compensation and startup equity no matter where you are in the world.*

Awesome medical coverage with 100% coverage for you and your family, or medical reimbursement options where applicable!*

Home office stipend to help you get up and running.

Learning & development stipend to help you level up your professional skills.

Annual bonus potential for roles that don't already receive variable income or commission.

Company retreats: Twice a year, the Circle team gets together for a fully paid company retreat in incredible places around the world! We’ve had past retreats in Colombia, Portugal, and Mexico, with more planned on the horizon.

Check out our Careers page for more.

Your role, location and unique circumstance may affect this

Diversity, Equity & Inclusion

As a fully-remote international company, diversity is baked into our DNA. Here’s how our CEO, Sid Yadav, frames our hiring mission: “let’s find talent in underserved and under-represented corners of the world, set them up to do the best work of their lives, and in turn, change their life.” To achieve this hiring mission, we offer competitive U.S.-benchmarked compensation no matter where someone’s located in the world, and we proactively seek candidates who expand representation of backgrounds, cultures and lived experiences in our teams.

Equal Employment Opportunity

Circle is an equal opportunity employer and as such, we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws.

If you require any accommodations during the recruitment process, please let us know and we will work with you to meet your needs.

Cash compensation is a starting point, and we want all of our team members to be able to grow in their roles. In addition to equity, benefits and perks, our cash compensation is subject to an annual review and increase on a once per year basis on the hire date anniversary.

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Senior Revenue Operations Manager