Division: Corporate Financial Services

Department: Corporate Revenue

Term: 1 Permanent Full Time position available.

Closing Date: 07/26/2024

Labour Group: ESA

Posting: 3481

Join our team:

The City of Saskatoon's Corporate Revenue Division is looking for a Banking and Revenue Operations Manager (Permanent Opportunity)

Who we are looking at:

We are looking for an individual who has expertise in planning, organizing and controlling the functions of the Banking and Revenue Operations Section which includes Corporate Banking Services, Revenue Systems, Customer Service Cashiers and Administrative Services groups. .

The work you will be involved in:

Manages the activities of the Banking and Revenue Operations Section and ensures its alignment with corporate goals, guiding principles, and management commitments.
Manages assigned staff; hires, assigns work schedules, assesses staffing needs, identifies and pursues other resources if necessary and performs layoff and recall. Plans and approves staff development. Conducts performance management and, when required, disciplinary action.
Researches and leads the implementation and/or improvement of Revenue systems, processes and technology.
Develops, monitors and administers operating policies and procedures and ensures these are documented. Ensures the integration of diverse service delivery channels, including in-person counter services, telephone and online access.
Acts as the primary corporate resource regarding the administration and enforcement of the City’s banking services contracts, including procuring, reviewing and recommending changes to existing agreements.
Manages the enforcement of various Municipal bylaws, policies and legislation related to the Banking and Revenue Operations Section activities.
Supports the development of better business practices, processes and procedures for the Division, including analyzing operational issues/opportunities and recommending solutions.
Develops and maintains effective relationships with internal and external stakeholders, including approving and managing Service Level Agreements and related performance measurements.
Prepares written and oral reports in response to enquiries of City Council, Committees of Council, senior administration and the public.
Prepares and monitors the budget for the Banking and Revenue Operations Section.
Assists in the development of annual strategic business plans.
Acts as the Director of Corporate Revenue, as required.
Performs other related duties as assigned.

To be successful in this role, a person will have:

Degree in computer science, commerce or related discipline.
A CPA designation would be considered a significant asset.
Seven to nine years’ progressively responsible experience in the development and management of business systems, including three years’ supervising staff.
Thorough knowledge of banking and financial automated and manual systems.
Demonstrated project management skills.
Demonstrated ability to plan, direct, coordinate, monitor and evaluate the work of assigned staff.
Demonstrated ability to communicate effectively orally and in writing, including the ability to prepare and present complex technical reports.
Demonstrated ability to coordinate and analyse data to identify current and future opportunities and develop recommendations to address them.
Demonstrated effective interpersonal skills to establish and maintain effective working relationships with civic staff, civic officials, representatives of other agencies and the public.

Relationship:

Reports to Director of Corporate Revenue

Apply with us:

If you are interested in Banking and Revenue Operations Manager position, but don’t have all these qualifications – apply anyway. All applicants will be considered with an emphasis on relevant experience, education, and applicable skills.

Weekly Hours: 40

Salary Range: $105,740.88 to $124,245.36 CAD per annum (2022 rates)

Diversity, Equity and Inclusion

The City of Saskatoon offers an inclusive workplace that embraces diverse backgrounds. As an equity partner with the Saskatchewan Human Rights Commission (SHRC), the City commits to diversity, equity and inclusion in our workplaces. By having our workforce reflect the community we serve, we support the realization of miyo-pimatisiwin, (me-o-pi-ma-ti-si-win) “the good life”, for all residents. To learn more about Diversity, Equity and Inclusion at the City, please visit Saskatoon.ca/diversity

Accommodation

The City of Saskatoon strives to provide an accessible and inclusive workplace for all, including throughout the application and selection process through reasonable access and accommodations. Should you require accommodation through any stage of the recruitment process, please email talentacquisition@saskatoon.ca.

City of Saskatoon

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Banking & Revenue Operations Manager