Business Operations Coordinator

Help bring new Asian food products to market—and shape a growing business

Location: Gaerwen, Anglesey — hybrid working, with three days in the office and two days at home
Salary: £26,000–£28,000 depending on experience, plus a quarterly performance bonus
Hours: Full-time, 37.5 hours per week, with some flexibility over start and finish times by agreement

About us

CK Food and Drinks Ltd is an established independent food and drink company based in North Wales. Our own award-winning brand, The Coconut Kitchen, specialises in Thai curry pastes and sauces. We are also the sole UK importers of three other Thai brands, offering a growing range of healthy snacks, noodles, tea and coconut products.

We’re introducing new products, growing our online sales and developing a new e-commerce website with a stronger focus on selling directly to consumers. Alongside this, we’re strengthening our network of UK distributors and retailers, with expansion into Ireland and Germany planned for 2027.

We’re looking for an organised, curious and commercially minded Business Operations Coordinator who wants to contribute ideas, take ownership and make a visible difference.

The opportunity

Working directly with the business owner, you’ll help keep day-to-day operations running smoothly while supporting new product launches and researching opportunities to grow our sales.

You could be coordinating stock for an upcoming launch, researching potential retail customers, preparing product information or exploring a new online sales channel. You’ll gain experience across the business, from manufacturers in Thailand and the UK through to warehouses, retailers and online customers.

This is a practical role with plenty of hands-on administration, alongside opportunities to contribute to product development and improve how we work. As the company grows, there is scope to progress into operations management, potentially including responsibility for future administrative staff.

What you’ll be involved in

Supporting new product launches: coordinating samples, product information, listings and launch schedules, with opportunities to contribute to product testing and development.
Researching routes to market: identifying potential retailers, distributors and online sales channels, gathering contacts and information to support sales outreach.
Keeping orders moving: processing sales orders, handling customer enquiries and coordinating deliveries with our warehouse partners in Conwy and Gaerwen.
Supporting stock and supply: helping with purchasing, stock monitoring, forecasting and import and export administration.
Supporting online sales: maintaining Amazon listings and website product information, and coordinating with our marketing partners.
Keeping the detail right: maintaining accurate records, checking product information and supporting our bookkeeper with routine accounts administration.
Improving how we work: using spreadsheets, reports, AI tools and automation to save time and make processes more effective.

About you

You’ll bring experience in sales administration or business administration, an eye for detail and a confident, helpful approach to customers and suppliers.

You’ll be someone who sees what needs doing, uses your initiative and gets on with it. You’re comfortable working independently, making sensible decisions and asking questions when needed. You can juggle multiple priorities, keep track of the details and follow tasks through without needing to be chased.

You should be comfortable using Excel or Google Sheets and learning new software. We’re particularly interested in practical experience using AI tools to improve work, with the judgement to check accuracy and handle business information responsibly.

An interest in Asian food, emerging food trends and discovering new products would be a real advantage. We’d welcome someone who enjoys spotting opportunities and researching whether they could work for our business.

Experience with Amazon Seller Central, Shopify, QuickBooks, stock management or importing would be useful, but is not essential. You won’t need to know every part of the business on arrival—we value initiative, curiosity and a willingness to learn.

What we offer

A varied role with direct involvement in new products, sales opportunities and business development.
The opportunity to work closely with the owner, contribute ideas and see them put into practice.
Hybrid working: three days in our Gaerwen office and two days at home.
A 37.5-hour working week, with some flexibility over start and finish times by agreement.
A quarterly performance bonus linked to agreed personal and business targets. Eligibility begins in your second quarter of employment, subject to successful completion of probation.
Support to develop your skills and take on greater responsibility, with scope to progress towards operations management as the business grows.

How to apply

Please submit your CV and a short covering note through this advert, explaining what interests you about the role.

Include one example of where you have used your initiative to improve a process, solve a problem or identify a business opportunity.

Pay: £26,000.00-£28,000.00 per year

Benefits:

Casual dress
On-site parking
Work from home

Experience:

Administrative: 4 years (required)

Work Location: Hybrid remote in Gaerwen LL60 6DN

CK Food & Drinks Ltd

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Business Operations Coordinator