The Deal Desk Analyst is an integral role in the sales operations teams. This person acts as a trusted advisor to the sales team on deal structure and quoting, advising on alternative contract options and/or value propositioning to help drive closure. The deal desk analyst works with sales teams on standard deals, to get those deals moved along as seamlessly as possible.

Key Responsibilities:

Manages sales intake process to provide general assistance and advise on common deal questions and processes.
Partners with field sales to accelerate quoting processes through operational efficiencies, process improvement and/or training
Partner closely with our sales team to create standard SOWs in an efficient and timely manner, including standard SOWs and contracts, repricing, and downgrades.
Collaborates with impacted parties to identify solutions for common issues and/or questions.
Manages proper electronic storage of deal desk documents
Change management of contracts and version control
Manage electronic signature process of deals through internal and external signatures.
Input deal level pricing into Salesforce orders/subscriptions per approved pricing agreements
Ensures complete deal desk data is accurately captured through all deal desk processes
Conduct timely audits for closed won deals ensuring proper process, paperwork, signature and other required information is gathered timely and accurately.
Personal growth and strategic projects: focus on improving deal desk processes and automation.

Experience:

Bachelor’s degree in Business Administration or related field.
2-4 years of sales operations or deal desk experience within a sales organization.
Experience in contracting, SOWs and document management.
Hands on experience with Salesforce, CPQ, electronic signature and Microsoft Office applications.
Demonstrated familiarity with B2B SaaS and services industry – deal desk, order management, sales operations or finance operations.
Familiarity with public cloud industry and marketplace(s) is highly desired.
Ability to partner with GTM teams and other cross functional departments.
Experience in direct and channel sales model is highly desirable.
Highly organized, customer focused and innovative with strong attention to detail.
Excellent written and verbal communication skills.
Ability to multitask and prioritize work, especially during end of month or quarter.
CPQ and Salesforce administrator certifications are a plus.

Why You’ll Like Working Here:

Contribute to the Health Care revolution to the Cloud
Casual dress code
Flexible working hours
Remote work options
Medical, Dental, Vision, HSA, Life & 401K
Unlimited Vacation!
Stock options

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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Sales Operations Deal Desk Analyst