Full Time
Hybrid-working (mix of onsite in Southampton and remote)
Competitive salary, depending on experience

Do you want to make a difference? So do we. If you want to do what you love, hold your own and leave a legacy, then this is the company for you, so bring your whole self and don’t hold back.

Job Description

About Us

Your wellbeing is important to us – that’s why we’ve made the “Best Companies Top 100 Companies To Work For list” in the UK.

We also live by our values: ‘Mastery’: In our knowledge and skills. ‘Decency’: In our attitude towards each other, our customers and the work we do and ‘Remarkable’: In our willingness to go above and beyond.

By joining Clearvision, you’ll be aligned with colleagues who trust and inspire from across the globe. We offer a range of career opportunities where you get to choose your path and future to suit you and your lifestyle.

What’s in it for you?

As a remote-first company we offer the opportunity to work flexibly and remotely; we encourage working in the office for the social interaction and skill-sharing, but we also support working-from-home. We understand that life is not ‘9 to 5’ so we offer specific core working hours but with a flexible approach for the mornings and evenings; as long as your 37.5 hour week is covered.

We are a knowledgeable, high-achieving, experienced and fun team, who focus on culture and want our Visionaries to feel comfortable, relaxed and happy in their team. We are passionate about development, enhancing skills, teamwork and having fun!

With an extensive onboarding process, unlimited access to learning opportunities and an in-house training programme, we support and encourage our visionaries to explore their career potential and self-development.

Additional Benefits

generous holiday allowance plus the ability to ‘buy’ more
enhanced maternity and paternity pay
paid ‘volunteer’ days
paid sickness and dependent leave
health and wellbeing schemes including private medical insurance, life assurance and free flu jabs
cycle to work and car salary sacrifice scheme
annual equipment allowance
free books, training and continuous personal development
employee support groups, reward and recognition schemes
free breakfast, lunch and parking when onsite
casual office dress code

Equality, Diversity and Inclusivity (EDI)

We are committed to creating an environment in which everybody has the opportunity to thrive. This is why EDI is so important to us. Rest assured that not only can you bring your authentic self to work, it is actively encouraged, because your unique experiences, your unique perspectives in turn, help us to thrive.

This anonymous & voluntary survey helps us better understand those who want to work for us. If you opt to complete it, we will use your responses to improve our hiring processes.

Role Purpose

Revenue is the lifeblood of a business, and in today’s highly competitive market, it is essential to have scalable Revenue functions. The Revenue Operations Specialist plays a critical role in enabling sustainable growth by ensuring that operating excellence is driven through the Revenue teams.

Whether you’re improving data governance, creating business analytics models, or streamlining key processes, you’ll be at the forefront of driving positive change. You’ll be the ‘go-to’ contact for all things related to process, data, and system management, and by leveraging your expertise in data analysis and insights, you’ll be a trusted advisor to key stakeholders, providing them with valuable information that will drive their decision-making and contribute to the overall success of the business.

But it’s not just about the work you’ll do, it’s also about the impact you’ll have. You’ll have the chance to bring your innovative ideas to the table, to challenge assumptions and to seek out new efficiencies that will make a real difference to the business. You will have a high degree of autonomy, and freedom to carve out this exciting position, which is the first of its kind for the business.

If you’re friendly and collaborative, a highly organised, inquisitive, out-of-the-box thinker, and you’re passionate about using your skills to make a real difference to a growing technology business, then read on.

Key Role Accountabilities

Building out the responsibilities of the Revenue Operations Specialist from scratch, in the first role of its kind within the business.
Administration of the company CRM (Salesforce); owning the relationship with external Salesforce consultant; creation and enforcement of robust policies for optimum use of CRM; ensuring excellent data integrity within CRM; continuous evolution in pursuit of best practices.
Administration of all SaaS tools utilised by the Revenue functions; ownership of relationships with all associated vendors; continuous evolution in pursuit of best practices; driving adoption and maximum ROI of said tools.
Mapping, optimising, documenting key processes across the Revenue functions (using tools such as LucidChart); training of relevant stakeholders on necessary processes; ensuring consistent adherence to processes.
Use your insights to regularly recommend process improvements aimed at incrementally improving operating effectiveness across a range of key measurables.
Being the ‘go-to’ contact for matters of process, data governance and system management for the Revenue functions.
Building of and ownership of business analytics models and dashboards pertaining to the Revenue functions; building of reports, datasets and analytics on an ad-hoc basis, when requested by key stakeholders.
Communication of insights to key stakeholders via various means (shared documents, written analysis, recorded analysis, slide decks, in-person presentation)
Collaborating with Revenue function stakeholders to create and maintain effective alignment of the functions; assist Revenue function stakeholders in building, maintaining and interpreting key measurables within their functions, and how they interface with other functions, such as:
- Marketing: CAC/LTV, conversion rates, ROI, pipeline, attribution.
- Sales: Conversion rates, pipeline velocity, deal size, sales cycle length.
- Customer success: Retention, renewal rates, service adoption, customer satisfaction.

Essential Skills/Experience

Your application will only be considered if you meet the following:-

Minimum 2 year experience of working within a technology or similar professional services business.
Minimum 1 year experience of working extensively within a CRM system at a technical level (i.e. sound working knowledge of workflows, validation rules, automations, custom objects and fields).
Demonstrable experience of working in a business with multiple Revenue functions (e.g. Sales, Account Management, Marketing, Customer Success, Customer Services).
Demonstrable experience in building, maintaining or analysing datasets, data models, or dashboards.
Demonstrable knowledge and understanding of key Revenue metrics as described in duties and responsibilities.
Intermediate Excel/Google Sheets skills (e.g. sumifs, xlookup, pivot tables).

Desired Skills/Experience

Your application will be prioritised if you meet any of the following:-

Extensive experience of Salesforce CRM (3 years+).
Extensive experience within Technology/SaaS business (3 years+).
Experience of HubSpot (for CRM and/or Marketing and/or Customer Success)
Demonstrable experience in Sales Operations, Revenue Operations, or Business Operations (1 year+).
Experience using automation tools such as Zapier.
Upper intermediate or advanced Excel/Google Sheets skill (e.g. index match, sumproduct, power pivots, VBA, macros).

Person Specification

You will need to be:-

You are highly inquisitive, you want to understand more about how things work, how things connect together, why things are the way things are.
You are able to ask ‘why’, and challenge assumptions in a professional and collaborative manner. You have the ability to understand a problem then plan, test and implement a solution.
You love to seek efficiency and reduce friction wherever possible, often using automations and technology to make things work more effectively.
You achieve satisfaction in knowing that processes are thoroughly mapped, optimised and followed by all; but it is equally endearing knowing that this is often not the case, as it gives you the opportunity to make it so.
You are a competent communicator, able to frequently and effectively work with multiple stakeholders across different functions.
You can digest complex information and convert it into understandable, relevant insights for various audiences.
You are a self-starter, happy to work independently, free from micro-management and with a high degree of autonomy.
You are highly organised, you like to create order from chaos.
You are an outside-the-box thinker, able to bring innovative ideas and solutions to the table.
You are happy working in a jovial, non-corporate environment.

Remuneration

£35k – £50k depending on experience, paid gross per annum

Location

Hybrid-working (mix of onsite and remote) with WEEKLY visits to Clearvision’s UK Southampton office. Please note, you must have a professional home working environment (eg. separate home office) and with reliable broadband.

Important

Please apply with your CV and your Right to Work in the UK eligibility, eg. sharecode, sponsorship, work visa etc if you are not a British/EU citizen.
This is a full-time position.
A pre-interview skills-based digital assessment may be required prior to final interview.
If you do not hear back from us within 14 days please be advised that you have not been shortlisted on this occasion.
Passing probation will be determined when you can confidently complete every part of your role without the need for additional support.
We strongly encourage applications from all backgrounds. Please let us know if you require any reasonable adjustments to be made.

Full Time Hybrid-working (mix of onsite in Southampton and remote) Competitive salary, depending on experience

Do you want to make a difference? So do we. If you want to do what you love, hold your own and leave a legacy, then this is the company for you, so bring your whole self and don’t hold back.

Job Description

Full Time
Hybrid-working (mix of onsite in Southampton and remote)
Competitive salary, depending on experience

Clearvision

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Revenue Operations Specialist