Wage Range: $80,000.00/yr - $100,000.00/yr

Job Summary

The Project Manager is responsible for the management of highly visible, sensitive, and multi-faceted projects and the direct supervision of the Sales Operations Specialist. Oversee multiple tactical and strategic projects from initiation through closing under limited supervision as directed by the Chief Growth Officer. Projects assigned are broad in scope and may involve multiple functional areas. Position will exercise judgement within generally defined practices/policies in selecting appropriate methods and techniques for obtaining favorable results. Ensures projects are delivered within scope, schedule, budget, and quality levels meeting or exceeding project sponsor’s expectations.

Functions & Job Responsibilities

Manage AEP sales initiative and projects.
Creating a consistent tracking process and reporting cadence
Monitor for at-risk initiatives to allow the sales team to be on track with goals
Mentor, coach and provide direction to the Sales Operations Specialist to ensure goal, expectations and objectives are met.
Engage with leadership to capture information to set
Facilitate information and tracking meetings to ensure regular monitoring of team progress.
Manages all aspects of assigned projects throughout the project lifecycle.
Develop and maintain detailed work plans to include milestones, tasks, dependencies, and target dates of completion.
Schedule and facilitate regular project status meetings to include logistics, agendas, and meeting minutes.
Develop strategy, as well as writing, communicating, facilitating, and presenting cogently to and/or for all levels of internal staff i.e., presentation slides, sales tools, policies and procedures, SOPs, and other standard business communications.
Develop framework and workflows of operational processes within the business unit.
Lead the work of 1-10 project team members within a matrix organization.
Regularly perform gap analysis in current workflows and identify actionable steps for process improvement and/or enhancements.
Monitors and controls all aspects of the project by measuring progress and correcting course when project goes beyond scope or is not meeting goals and objectives.

Ensures project remains on timeline by managing resources and removing barriers.
Manage project risk by identifying, planning for, developing, and implementing strategies to mitigate or minimize risk, and monitor findings, throughout the project. Appropriately escalate risks and/or issues to management and project sponsors as needed.
Maintain positive relationships within Clever Care business units and promote collaboration and exchange of information across business units.
Exercise creativity and flexibility by determining the appropriate combination of knowledge, skills, tools, and techniques for assigned project.
Actively participate, or may lead, in analyzing data and developing recommendations and action plans.
Accountable for the development of project documentation for management and other key stakeholders to facilitate sharing of lessons learned and best practices.
Plan and facilitate meetings as assigned.
Facilitate conflict resolution within project team.
Other duties as assigned.

Leadership Expectations

By way of leadership approach, mobilize others to create extraordinary results, and unite people to turn challenges into successes by championing the following:

1. Model the Way:

Clarify values by finding your voice and affirming shared values
Set the example by aligning actions with shared values

2. Inspire a Shared Vision

Envision the future by imagining and sharing exciting possibilities
Enlist others in a common vision by appealing to shared ambitions

3. Challenge the Process

Search for opportunities by seizing the initiative and looking outward for innovative ways to improve

Experiment and take risks by consistently generating small wins and learning from experience

4. Enable Others to Act

Foster collaboration by building trust and facilitating relationships
Strengthen others by increasing self-determination and developing competence

5. Encourage the Heart

Recognize contributions by showing appreciation for individual excellence
Celebrate the values and victories by creating a spirit of community

#LI-Hybrid

Qualifications

Education and Experience:

Bachelor’s degree in business administration or in a directly related field
Three (3) to five (5) years of project management experience
Project management experience in health care preferred
Sales experience in health care preferred

Skills:

Familiarity with project management tools and platforms e.g., Jira, MS Project
Proficiency in Windows, including MS Outlook, MS Word, Excel, and PowerPoint
Strong organizational and analytical skills
Exceptional listening, problem-solving, and verbal and written communication skills
Respect for and desire to learn from other cultures
Effective interpersonal skills

Physical & Working Environment.

Physical requirements needed to perform the essential functions of the job, with or without reasonable accommodation:

Must be able to travel when needed or required
Ability to operate a keyboard, mouse, phone and perform repetitive motion (keyboard); writing (note-taking)
Ability to sit for long periods; stand, sit, reach, bend, lift up to fifteen (15) lbs.

Ability to express or exchange ideas to impart information to the public and to convey detailed instructions to staff accurately and quickly.

Work is performed in an office environment and/or remotely. The job involves frequent contact with staff and public. May occasionally be required to work irregular hours based on the needs of the business.

Clever Care Health Plan is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

Salary ranges posted on the job posting are based on California wages. Salary may be higher or lower depending on the candidate’s state residency.

Clever Care Health Plan

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