Clinigen is a rapidly growing global specialty pharmaceutical services business with a unique combination of services across the pharmaceutical lifecycle. We currently have over 1,000 employees headquartered in the UK with global offices in the US, EU (Belgium, Germany, France), Asia Pacific and South Africa. Clinigen is growing rapidly and is positioned well for an exciting future of continued expansion.

To support our growth, we are seeking an IT Governance & Business Operations Manager who will operate as a strategic enabler within the Office of the CIO, responsible for orchestrating governance, financial oversight and executive-level coordination across the IT function.

This role will ensure that critical governance forums are effectively established and run, including demand management forums, Opex/Capex reviews and Architecture Review Boards (ARBs). The ideal candidate will bring strong organisational skills, business acumen and the ability to influence senior stakeholders across the enterprise.

Key Responsibilities:

Governance & Strategic Oversight

Establish, coordinate, and facilitate key governance boards including:
Demand management forums - ensuring alignment of IT programme and project delivery with strategic priorities
Opex/Capex Reviews - supporting financial transparency, controls and investment decision-making
Architecture Review Boards (ARBs) – enabling architectural compliance and strategic technology alignment
Ensure governance forums are underpinned by robust agendas, documentation, and follow-up actions
Maintain governance calendars, charters, and stakeholder engagement plans

Financial & Resource Management

Partner with Finance to manage IT budgets, forecasts, controls and investment planning
Support financial reporting and analysis across operational and capital expenditure
Track resource utilisation and support prioritisation across strategic initiatives

Executive Support & Communication

Act as a key advisor to the CIO, providing insights and recommendations on strategic matters
Prepare high-quality executive briefings, board papers and presentations
Coordinate CIO leadership team meetings, workshops and offsites

Performance & Risk Management

Manage, monitor and report on IT performance metrics, risks, and compliance
Own and facilitate the IT risk Log & ensure visibility of key risks and issues across the IT governance forums

Key Requirements:

Experience in a senior IT business management, governance, or strategy role
Strong understanding of IT governance frameworks and financial management
Proven ability to facilitate executive-level forums and drive strategic outcomes
Excellent stakeholder management and communication skills
Familiarity with enterprise tools such as SharePoint, Teams, MS Planner and Office365, Confluence, Jira, and PowerBI

Preferred Skills:

Experience supporting CIOs or senior technology leaders in large organisations
Demonstrable experience of Finance controls, budgeting and forecasting
Demonstrable experience of IT operational and strategic reporting (balanced scorecard, dashboards)
Professional certifications (e.g., ITIL, PMP, Prince2)

Benefits:

27 days holiday plus bank holidays
Discretionary Bonus Scheme
Pension contributions 4.5% matched
Life assurance 4 x annual salary
Flexible Benefits Platform with £25/month Company contribution
Annual salary review
Independent financial advice service
Enhanced Employee Assistance Programme
Shopping discounts with retailers
Long service awards
Recognition scheme & employee of the year awards

Interested? we would love to hear from you, please apply today for immediate consideration.

Clinigen

New Jobs

IT Governance & Business Operations Manager