Role: Sales Operations Coordinator

Location: FGX Int’l HQ 500 George Washington Hwy Smithfield RI 02917

Onsite: Yes (Hybrid)

Job Description

The Coordinator will support the Specialist in ensuring the successful execution of all projects related to the sale and distribution of Company product.

Partner with the Field Service and Retail Operations Teams to effectively plan and track compliance on customer projects as it relates to new product rollouts, product resets, and markdowns for key customers.
Collaborate with the Company’s Retail Service team on project execution and the resolution of any product and/or fixture requests.
Utilize customer service skills in order to respond to account inquires and the resolution of operational problems.
Coordinator shipments for components based on retailer and field requests
Submit and track completion for customer events which consist of new, renovation, relocation, and store closings.
Submit and track completion for customer incremental visits
Conduct 3rd Party Merchandising organizations photo audits
Research common issues and strategizing on corrective action plans
Participate in time studies prior to projects being executed in the field
The roles and responsibilities may evolve as business needs arise

Proficiencies Required

Strong communication, project management, and customer skills.
Solid organizational skills with the ability to multi-task.

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Sales Operations Coordinator