What is the role?

At Clue Software we are looking to recruit a Sales Operations Manager.

You will be working closely with our Commercial Director, the experienced sales team and the wider business to create, implement, and manage our Sales data strategy. You will have a key role within the Clue Sales function, and you will be the primary point of contact for Sales related data or analysis.

Your role will be directly contributing to Clue’s success with the opportunity to build out a high performing and impactful sales operation team as we continue to grow.

Who are we?

At Clue Software, everything we do is focused on a clear purpose: To Protect Society from Harm. We are a fast scaling (currently 50+ heads), well-funded (VC backed), SaaS provider with our Investigation platform being used by a diverse customer base.

Global organisations like Amazon, Oxfam International through to high profile UK organisations Metropolitan Police, Home Office, RSPCA and the International Cricket Council are all using it to create a better and safer world. They are using it to investigate things like corruption, fraud, organised crime, child abuse, insider threats, cybercrime, financial crime and much more.

You’ll be working for our talented team with diverse backgrounds and a shared passion for technology for good. With this comes great progression opportunities. across both personal and professional development, whether this be relevant qualifications or a path to more senior opportunities with the company growth.

What will you be doing?

Own the lead-to-order process design and its continuous improvement to ensure efficiency, effectiveness, and best practice.
Proactively manage and monitor forecasting & planning processes, coordinate reporting activities with other functions and stakeholders.
Build and deliver timely reports and dashboards to monitor and measure key metrics at every stage of the lead-to-order lifecycle for use by sales, sales management and Clue leadership teams.
Oversee prospect data strategy, accuracy, and compliance.
Train, monitor, and coach team members (in Sales, Marketing, and senior leaders) to use Salesforce for lead-to-order processes.
Configure, manage, measure, and optimise lead-to-order processes in Salesforce.com and other technologies.
Analyse and report performance and trends within our data to improve Marketing and Sales efficiency and effectiveness.
Provide accurate planning, forecasting, and budgeting to monitor and measure progress against business goals.

What do we need?

Our ideal candidate would have skills and experience in the following areas:

Previous experience in a Sales Operations role, working for a B2B SaaS business in Europe, ideally with experience in VC or PE environments.
Deep experience with Sales methodologies, pipeline management and CRM environments.
Experience working with Salesforce and abilities to develop relevant reports and dashboards.
The confidence and gravitas to regularly lead Sales meetings or occasional Board meetings.
High level of initiative, agility, and resourcefulness to thrive in a dynamic, matrixed multi-stakeholder environment.
Proven experience of implementing change successfully for a previous organisation.
Proven success planning and managing at both strategic and operational levels.

Other things you might want to know:

Salary range: up to £55,000
Performance related bonus with OTE of £65,000
This is a full time, permanent position.
Work set up: We offer a flexible, hybrid approach to work. We do value face to face time with each other, so would be looking for someone who is happy and able to spend regular time with us in the office.

Our Benefits include:

· EMI scheme

· 25 days annual leave,

· Enhanced workplace Pension scheme - opt in salary sacrifice scheme

· Life Assurance

· Employee Assistance Programme (EAP) and workplace wellbeing initiatives

· Private Healthcare cash-back scheme

· Flexible benefits, such as: Cycle to Work, Tech scheme, volunteer days/ opportunities and charity events

· Enhanced parental leave packages and enhanced sick pay

· Training and development opportunities

· Engagement and celebration activities– anniversaries, birthdays, team building, company-wide events

If you are interested in exploring this opportunity or finding out more about Clue Software, please reach out to Henry at ISL Talent (henry@isltalent.com), our recruitment partner, who will be able to provide further details on us and the opportunity.

Diversity, Equity and Inclusion

If you’re excited about this role, but your experience doesn’t align perfectly, we encourage you to apply and tell us more about yourself. You may be just the right candidate for this or other roles.

We believe that seeing the world from all angles makes life better. We want you to know that the things that make you an individual, like your identity, age, ethnicity, religion, ability, and background, are traits we choose to celebrate and support.

We are a scale-up company, and as we continue to grow, we are passionate that having a diverse, inclusive, and authentic workplace will remain at our core. We are creating an inclusive environment where our people can thrive.

Our values are aligned and at the heart of everything we do. We are respectful, united, rigorous, relentless, and ethical.

Clue Software

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