Based on its knowledge, expertise and experience, the candidate will design, support, and lead Group Sales Operations Department.

This role, within the Group Commercial Department (Mid-Market & Sales Ops), is closely working with all commercial departments at Country, Region and Group level and with all other Stakeholders related to the commercial KPIs creation and follow up.

He/she is the responsible for the collection, aggregation, structuration, monitoring, analysis of the Commercial data, and its sharing with commercial stakeholders.

Ultimately, he/she is the central point of contact of topic related to Data Commercial.

The candidate will manage the Analyst Sales operations Specialists

Your mission:

The role includes 4 main areas:

1) Develop and maintain data visualization & reporting applications

Collect Commercial Business needs from clients (Region, Country, Group…) in term of reporting
Lead, design, optimize Commercial Business Intelligence Reports (BO, PowerBI…) in link with Business Technologies Teams and ensure that this reports fits the needs of internal customers.
Bring value by proactive approach

2) Ensure the reliability of Business KPIs:

Build and animate UAT plans and implement an efficient bug solving process
Enhance the data collection process and engage actions to harmonize usage of data
Support Data Quality Team and Data Office Department in terms of commercial expertise, data experience and processes.

3) Functional expert for commercial activity:

Act as a Product Owner on some of the commercial projects related to the Contract Database and Commercial info center (develop the scope, improve the process & data quality, manage product backlog)
Lead Business responsibilities on group tools & data warehouse

4) Project Management:

Support or lead project in relation with commercial data management & visualization
Monitor the technological evolution to anticipate the future of the data management & data visualization

Profile:

MSc degree or equivalent, in data management preferred
5 - 10 years of successful in data management & data visualization
Additional experience in consultancy and/or project management is a plus
Experience in B2B and/or B2B2B in Financial Institution or Insurance Company is preferred.
BT knowledge of Coface Tools.
Fluent in English (written & spoken)

Key skills required:

Capacity to understand business requirements and convert them in technical specifications
Strong understanding and knowledge on Power BI tools in all aspects.
Highly collaborative sense of working to interact with all departments and at all levels (Group, Region, Country),
Ability to establish and maintain strong relationships.
Capacity to encourage the motivation and positive development of project teams, to take responsibility and to manage virtual teams
Authenticity, collaboration and open communication
Effectively communicates with all levels of the organization.
Ability to influence others and move toward the common vision or goal of the project.
Understanding of key database concepts and architecture of relational databases (e.g. data model).
Ability to quickly learn new applications/technology
Advanced user Data visualization tool (Power BI, Tableau, …), MS Office (PowerPoint, Excel, Access,…), Data management tools (BO,…)
Experience with CRM solutions roll out and/or roll out coordination is a plus

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Group Head of Sales Operations