Who are we?

We’re a team of engineers, thinkers, and champions whose aim is to give technology language. Every day our team is breaking new ground, as we build transformational AI technology and products for enterprise and developers that wish to harness the power of Large Language Models.

We're driven by ambition, as we firmly believe that our technology has the potential to revolutionize the way industries engage with natural language. Our strong technical foundation speaks for itself, with our team composed of world-class experts who have collectively accumulated hundreds of thousands of citations in academia.

The Cohere team is a collective of college dropouts, PhDs, alumni of big tech and scrappy start-ups, new grads and career pivots, who believe a diverse team is the key to a safer, more responsible technology. At Cohere, work isn’t the opposite of play, as we build the future of language AI with team members on almost every continent in the world, working from high rises, cabins, tour buses, and dog-friendly offices.

There’s no better time to herald the next step with us as we shape the future of Generative AI.

Revenue Operations Manager

In this individual contributor role, we seek an experienced Revenue Operations Manager who can help us on our transformative journey to architect and build an industry leading go-to-market engine. The ideal candidate has multidisciplinary Enterprise Technology strategy experience across go-to-market domains (Marketing, Field Sales, Channels, Customer Success, etc.) and is also passionate about ‘rolling their sleeves up’ and working cross- functionally with a broad set of stakeholders to get things done. This role has a broad scope and seeks a candidate with big-picture thinking, reliable business judgment, transformation experience, influencing skills, and a ‘move the needle’ mindset. This unique role will directly impact the growth trajectory of Cohere.

As our Revenue Operations Manager , you will:

Help us build our go-to-market strategy alongside our pre and post sales leadership team including: product market fit, product price lineup, customer segmentation, coverage model, roles and responsibilities along the pre/post sales lifecycle
Build and manage sales enablement elements including onboarding & the ongoing training of soft skills/product readiness in relation to product launches including: certification and the production/design of sales collateral
Refine the sales team compensation and incentive structure including: plan elements, attainment criteria, base/variable
Identify, implement and own the tools and systems needed to drive productivity (ie. forecasting & opportunity management)
Co-develop the partner and customers success strategy and approach including partner incentives, customer success, health index, technical support tiers
Drive complex x-functional efforts for the company including long-range planning and GTM resource allocation, owning the internal alignment of GTM strategy with other departments (ie. Product, Finance, IT, People)

The Revenue Operations Manager role is a good match for you if you have:

3+ years of professional work experience at a major global consulting firm
3+ years of experience in Sales Operations or Revenue Operations in a technology/SaaS company
Experience building Revenue & Sales Operations programs from scratch
Experience developing and executing integrated GTM strategies to unlock growth
Strong understanding of recurring revenue models, enterprise technology business models and go-to-market strategies
Experience building financial models and forecasting industry trends
Superior analytical and problem-solving skills
Experience engaging with executive senior leadership in a constructive and collaborative manner
A strong sense of ownership & are self-motivated and self-directed

If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply! If you consider yourself a thoughtful worker, a lifelong learner, and a kind and playful team member, Cohere is the place for you.

We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants of all kinds and are committed to providing an equal opportunity process. Cohere provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Our Perks:

🤝 An open and inclusive culture and work environment

🧑💻 Work closely with a team on the cutting edge of AI research

🍽 Free daily lunch

🦷 Full health and dental benefits, including a separate budget to take care of your mental health

🐣 100% Parental Leave top-up for 6 months for employees based in Canada, the US, and the UK

🎨 Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement

🏙 Remote-flexible, offices in Toronto, Palo Alto, San-Francisco and London and co-working stipend

✈️ 6 weeks of vacation

Note: This post is co-authored by both Cohere humans and Cohere technology.

Cohere

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Revenue Operations Manager