Coin Metrics is a leading provider of cryptoasset data for institutions. We deliver transparent and actionable data and analytics to various industry stakeholders including asset managers, custodians, trading venues, research desks, and data/application providers. Coin Metrics’ data empowers its clients and the public to better understand, use and value open crypto networks.

Join a fast-paced startup pioneering novel metrics, data products, and intelligence solutions, which offer insights into the economics, markets, usage, health, and other aspects of public cryptocurrency blockchains like Bitcoin and Ethereum and other crypto networks.

You will be surrounded by talented people passionate about decentralized economies and the data behind them. Break new ground, create exciting new data-driven research and products, and help shape the future of finance.

YOUR PURPOSE

Coin Metrics is recruiting a Sales Operations Associate to support our Growth Team. Our Sales Operations Associate is charged with qualifying, routing and managing inbound leads, building outbound campaigns and managing the data hygiene of our CRM.

YOUR VALUE

Rapidly learn about Coin Metrics and the value it offers its customers.
Understanding the various customer organization segments and personas and how our products and services solve their challenges.
Facilitate the operational responsibilities involved with creating and enabling a top-performing sales team
Support lead routing initiatives from a sales perspective, helping to increase productivity and efficiency amongst our inbound and outbound sales efforts
Develop controlled, repeatable, and well-defined lead funneling processes and execute lead prioritization for sales
Educate sales team members about lead assignments by leveraging data to help identify opportunities
Work with sales to manage team bandwidth and promote Marketing Qualified Lead (MQL) to Sales Qualified Lead (SQL) conversion rates
Partner with management and top-performing sales team members to uncover business needs, design solutions, launch, iterate, and measure impact
Leverage HubSpot as a primary source of truth and solutioning for improved sales operations across Coin Metrics

DAILY AND MONTHLY RESPONSIBILITIES:

Executing MQL routing and assignments in Hubspot to sales and ensuring lead quality information is accurate to exceed performance targets
Developing reports, dashboards and processes in Hubspot to continuously monitor data quality and integrity and execute data migration/cleansing projects as needed
Reporting on daily lead generation activities, key accounts, and campaign effectiveness
Updating Hubspot workflows and sequences with new marketing content on a consistent cadence
Improving quality enrollment results by evaluating processes and recommending changes to operational inefficiencies
Nice-to-have: HubSpot Certifications {e.g. Sales Software, Inbound Sales, Reporting, Revenue Operations, Frictionless Sales}

YOUR EXPERTISE AND EXPERIENCE

Interest in crypto and crypto assets
Strong communication skills
Previous work in customer success, customer service, or sales
Experience with Hubspot is preferable
Proficiency in Excel and a basic understanding of APIs

WHO YOU ARE

Passion for Digital Assets
Meticulous. Your attention to detail is unmatched
Creative. Always looking for new, more effective ways to complete a project
Organized. You know how to manage multiple projects and competing priorities to create an actionable plan and get the most impactful work done
A self-starter. You’re always ready to roll up your sleeves and jump on opportunities when you see them without being asked
A true team player. You think across the full spectrum of channels available to us
Data driven. You seek out data to inform your approach and constantly iterate on what you’re doing based on what’s working and what’s not. Hubspot experience is a big plus!
Located in greater Boston

LIFE AT COIN METRICS

Coin Metrics is a fun and fast-paced team with employees located across the globe. We are united by our OPEN (Open, Pioneering, Elucidating, and Neutral) core values. Our employees are empowered to do what’s best for our products, customers, and team members. Other benefits of working at Coin Metrics include:

Competitive salary and bonus plan
Remote or hybrid work options with generous equipment reimbursement offering
Paid time off
Global company offsites
Coin Metrics Labs where associates pursue their passions

OUR INTERVIEW PROCESS

30 minute video interview with Talent Sherpa (Recruiter)
3-4 interviews with members of our team

LOCATION

Greater Boston, MA

Coin Metrics

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Sales Operations Associate