We are a Global Hi-Tech business and we are looking to hire a Ops Manager with a strong focus on sales.

Position Summary:

Reporting to the Country Manager, the Sales Operations Manager helps coordinate the sales process from lead generation through contracting. The role is responsible for performing a variety of projects and tasks related to the sales process, including , conducting industry research, prospecting, developing client proposals, analyzing and forecasting sales revenue, and co-managing a portfolio of accounts.

The Sales Operations Manager is the primary support professional to a team of sales directors whose primary responsibility is to qualify and sell solutions. The Sales Operations Manager is a member of the virtual sales team. This role calls for an individual with initiative, ability to prioritize and execute in a fast-paced environment, and the ability to manage multiple, complex tasks. An effective Sales Operations Manager is tech savvy, has excellent communication skills, along with distinctive organizational, collaboration, and client service skills.

Responsibilities:

Identify and quality leads through industry/account research and needs analysis.

Support Sales Directors (Directors of Client Solutions) in pursuing and realizing opportunities from qualification to contracting.

Help coordinate campaigns to expand brand awareness

Create internal and external documents to support the sales process (meeting notes, marketing and sales collateral, strategic account plans, proposals that address client needs and goals).

Assist in pricing professional service solutions based upon scope.

Help coordinate training workshop dates/times and handoff to the project implementation team.

Manage the contracting process, including creation of accurate contracts, tracking status within the CRM, and obtainment of all required documentation.

Maintain the accuracy of sales forecast and sales data.

Track and analyze key metrics, pipeline growth, win/loss rates, and goal achievement.

Collaborate with the team on process improvement initiatives.

Manage a portfolio of accounts with supervision from a Sales Director.

Condifential

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Sales Operations Manager