LOCATION: JOHN H. STROGER HOSPITAL

SHIFT: 9:00AM - 5:00PM

The final salary and offer components are subject to additional approvals based on Cook County Health (CCH) policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at CCH. Salary is commensurate with years of experience indicated at time of application submittal. Experience not disclosed or documented at the time of application will not be considered for initial step placement.

Job Summary

The Director of Clinical Business Operations provides strategic and operational leadership for multiple departments or service lines within Cook County Health (CCH). Reporting to the Senior Director of Clinical Business Operations, this role oversees financial and operational performance, resource planning, capital, contract management, high-level data analysis and business process improvements. The Director partners with executive, clinical, and administrative leaders to drive operational excellence, strengthen fiscal stewardship, and advance organizational priorities.

This position is exempt from Career Service under the CCH Personnel Rules.

General Administrative Responsibilities

Collective Bargaining

Review applicable Collective Bargaining Agreements and consult with Labor Relations to generate management proposals
Participate in collective bargaining negotiations, caucus discussions and working meetings

Discipline

Document, recommend and effectuate discipline at all levels
Work closely with labor relations and/or labor counsel to effectuate and enforce applicable Collective Bargaining Agreements
Initiate, authorize and complete disciplinary action pursuant to CCH system rules, policies, procedures and provision of applicable collective bargaining agreements

Supervision

Direct and effectuate CCH management policies and practices
Access and proficiently navigate CCH records system to obtain and review information necessary to execute provisions of applicable collective bargaining agreements

Management

Contribute to the management of CCH staff and CCH’ systemic development and success
Discuss and develop CCH system policy and procedure
Consistently use independent judgment to identify operational staffing issues and needs and perform the following functions as necessary; hire, transfer, suspend, layoff, recall, promote, discharge, assign, direct or discipline employees pursuant to applicable Collective Bargaining Agreements
Work with Labor Relations to discern past practice when necessary

Typical Duties

Supports the development and oversight of operating budgets, financial forecasting, and resource allocation across multiple departments or service lines
Establishes and manages productivity systems, reports, and training
Assists in the development of staffing projections based on industry standards and benchmarks
Reviews and tracks position requests to ensure alignment with budget and approved staffing projections
Serves as a superuser for operational benchmarking systems, generating, analyzing, and interpreting reports to support operational performance and data-driven decision-making
Develops, implements, and manages business operations processes to support safe, efficient, high-quality, and cost-effective operations
Leads the analysis and interpretation of operational and financial data to support executive decision-making
Develops business plans to support capital funding and ensure efficient operations
Serves as a partner to Procurement and completes using-department processes related to capital coordination, contract administration, and vendor performance to ensure compliance, fiscal stewardship, and operational effectiveness
Establishes executive dashboards, presentations, and reports that monitor key organizational metrics
Supports CCH System leadership and other partners in the development and execution of business plans
Leads projects and chairs and/or participates in committees and meetings as assigned
Participates in monthly and annual budget preparation and is responsible for monitoring and controlling expenditures
Maintains open and collaborative relationships with leadership and peers
Supervises and trains Clinical Business Operations Managers
Manages, approves, and tracks time and attendance for assigned executive leaders
Oversees the submission and tracking of human resources requisitions and hiring documents and monitors progress for assigned executive leader
Collects and analyzes information to prepare executive summaries, Board presentations, and other reports
Performs other duties as assigned

Reporting Relationships

Reports to the Senior Director of Clinical Business Operations

Minimum Qualifications

Master's degree from an accredited college or university is required (Official transcript must be provided at the time of interview)
Four (4) years of administrative/management experience in a healthcare environment is required
Three (3) years of experience in conducting data analysis, creating reports, and making recommendations is required
Two (2) years of supervisory or management experience is required

Preferred Qualifications

Master's degree in Public Health (MPH), Business Administration (MBA), or Healthcare Administration (MHA) from an accredited college or university is preferred (Official transcript must be provided at the time of interview)
Previous experience working with organized labor is preferred

VETERAN PREFERENCE

PLEASE READ

When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service

To Take Advantage Of This Preference a Veteran Must

Meet the minimum qualifications for the position.
Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, “Are you a Military Veteran?”
Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable

A copy of a valid State ID Card or Driver’s License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.

If items are not attached, you will not be eligible for Veteran Preference

VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER’S LICENSE AT TIME OF INTERVIEW.

Benefits Package

Medical, Dental, and Vision Coverage
Basic Term Life Insurance
Pension Plan
Deferred Compensation Program
Paid Holidays, Vacation, and Sick Time
You may also qualify for the Public Service Loan Forgiveness Program (PSLF)

For further information on our excellent benefits package, please click on the following link: http://www.cookcountyrisk.com/

MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.

Degrees awarded outside of the United States with the exception of those awarded in one of the United States’ territories and Canada must be credentialed by an approved U. S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.
Please note all offers of employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.
CCHHS is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.

COOK COUNTY HEALTH & HOSPITALS SYSTEM IS AN EQUAL OPPORTUNITY EMPLOYER.

Job Posting

Oct 29, 2026, 9:34:19 AM

Organization

Health and Hospital Systems

Cook County Health

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DIRECTOR OF CLINICAL BUSINESS OPERATIONS