Job title: Sales Operations Manager

Contract type: Rolling contract

Salary: £50-55k + 10% bonus + benefits

Location: Chertsey, Surrey (Hybrid working model – 2/3 days a week in the office)

Deliver Plan: A core part of the role will be working with each of the sales channels/leads to ensure accurate forecasting is in place, for the defined period and in tracking performance and driving teams to ensure that their commitments for uplifts of intake are best based on agreed investment levels.

Build the Plan: In addition also project managing key activities within the program; such as new launches in channels, strategic partner plans, new channel enablement and delivering those projects to time and quality. The Sales Operations Manager has a key role to play in supporting the Sales leadership team and Head of Sales Operations, in harnessing insights and driving targeted account team actions daily, to ensure they are challenged to achieve our goals.

Maintain the Plan: Ensuring accounts and customers are being driven on the agreed parameters, metrics and Key Performance Indicators. Working closely with finance, supply chain and the account teams to ensure that the plan is continuously optimised

Responsibilities:

Daily management of the IM plan assessing volume and value within the plan and drive initiatives to drive the plan further
Work with the cross-functional UK team to drive the business cases and deliver results for SEUK
Ensure the commercial account team has developed annual and quarterly account plans with all key customers in the sector for new product launches and promotions & that each account is compliant & delivers on commitments made.
Scenario planning in-line with overall business objectives and current trading outlook.
Enable visibility for the business to develop and implement business plans to agreed levels of performance.
Consolidate, interpret and communicate current trading performance with the Sales and leadership team, in order to support business decision making, corrective action and capitalise on opportunities.

Requirements:

Excellent skills in Microsoft Excel to manipulate, construct and present business data
Commercially astute & highly analytical
Structured and organised account management skill set.
Strong verbal, written and presentation skills.
Ability to de-escalate problems and provide direction for resolution where required.
Ability to analyse data and articulate clearly the trends and implications of the data
Skilled at planning, coordinating & solving problems
Educated to degree level or equivalent
Experience in the IT and / or mobility market
Experience in a Supply Chain or Commercial role would be beneficial
Demonstrable Experience of creating & executing a structured channel plan and in managing that to successful conclusion
Good project management skills, and demonstrable skills of achieving results through cross-functional teams

Cpl UK - Technology

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Sales Operations Manager