CreditAssociates, an industry-leading financial services company based in Plano, is recruiting a self-driven and proactive Sales Operations Manager. In this role, you are critical to our client's success and the company’s ability to achieve our ambitious growth goals. With rising inflation, interest rates, and a looming recession, more people than ever need our help resolving their debt and achieving a debt-free life. This is what we live for; this is our purpose.

We are seeking a dynamic and results-driven Sales Operations Manager. If you possess an analytical mindset along with a passion to help sales teams operate more efficiently, this role is for you. If you are not proactive and need to be told what to do, this role is not for you.

What to Expect from Us:

· A mission, purpose, and culture-driven company. We believe life is lived better debt-free.

· A company committed to developing and promoting our people from within.

· Fast track growth opportunities are based on your learning curve and performance, not tenure.

· Exceptional starting compensation.

· Companywide functions include weekly lunches, recognition programs, and lifestyle events.

· Excellent benefits, including Medical, Dental, Vision, and company-paid Life Insurance.

· Generous 401k plan with aggressive company match.

· Convenient office location in Plano, TX.

Responsibilities:

· Own the creation and management of all sales reporting / dashboards

· Leverage sales reporting and dashboards to provide real-time insights to sales management

· Oversee all Sales IT initiatives from planning through completion

· Work with marketing to develop channel level performance reporting and prepare the sales team for new marketing campaigns and strategies

· Manage scheduling to identify staffing needs for all of sales

· Partner with VP of Sales on compensation planning and modeling

· Work with accounting to build a new tracking process for our sales incentive program

· Ensure synergies between sales and client success to provide the best possible client experience

o Update salesforce as needed to pass along necessary client detail to client success

o Receive feedback from client success around areas of opportunity related to client cancellations and rejections

· Partner with the Analytics Team to build “smart enrollment” indicators within SF to ensure quality enrollments

· Own and optimize all sales telephony and operating systems

· Manage and improve the Q/A process

Qualifications:

· Bachelor’s degree preferred.

· Demonstrated organizational and leadership abilities.

· Willingness to perform multiple roles as needed.

· Ability to think like an owner and offer solutions.

· 5+ years of sales operations experience with proven results.

· 2+ years of experience as a manager preferred.

· Proficient with Salesforce / Tableau / Excel

· Familiarity with other business intelligence software is a plus

· Excellent written and verbal communication skills.

· Strong collaboration and interpersonal skills.

· Customer-oriented attitude with a dedication to providing an excellent digital user experience.

· Ability to react under pressure, exercise good judgment in ambiguous situations, and be flexible/adaptable.

Come Join Us!
We are a premier debt resolution company which provides a fresh financial start for individuals with overwhelming debt problems. We live our credo, Carpe Diem (“Seize the Day”) and we do this each and every day. Our company growth is a direct reflection of the passion and dedication of our various teams. If you are looking for a unique career opportunity in a dynamic, growing and positively charged, high performance culture -- we urge you to consider joining our family. We reward success and hard work!

We invite you to join us at https://jobs.jobvite.com/creditassociates

Benefits:

· Excellent benefits, including Medical, Dental, Vision and company paid Life Insurance

· Generous 401k plan with aggressive company match

· Convenient location near Legacy West

· Relaxed yet fast-paced work environment including business-casual dress code

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

8 hour shift

Travel requirement:

No travel

Education:

Bachelor's (Preferred)

Experience:

Sales: 5 years (Required)

Ability to Relocate:

Plano, TX 75024: Relocate before starting work (Required)

Work Location: In person

CreditAssociates

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