Global restaurant brands run their operation on the CrunchTime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how CrunchTime's software is used today in over 100,000 locations across 100+ countries by the world's top restaurant and foodservice operators. Customers including Chipotle, Culver's, Domino's, Dunkin', Five Guys and P.F. Chang's rely on our top-ranked platform which now includes Zenput to manage inventory, staff scheduling, learning and development, food safety, operational tasks and audits.

About the role

Our customers have complex operations distributed across time zones and geographies, often trying to manage it all on paper and in spreadsheets. We have created an operations execution platform which serves as the source of truth for work happening across the organization which chain operators use to align everyone from headquarters to the field to the stores. Our end goal is to improve the way work gets done in the field to ensure that every meal is a safe meal.

We are a fast-paced organization and we are looking for people who want to collaborate broadly and deal with ambiguity to solve real problems that have a huge impact on our customer's businesses, and to grow our company and grow the people around them.

What you'll do as a Sales Operations Analyst

Analyze sales data to identify trends, patterns, and opportunities for improvement.
Create reports and dashboards to provide insights and track performance metrics.
Work with Sales Ops Manager and Salesforce admin to develop and implement processes to improve efficiency and effectiveness of sales operations.
Collaborate with cross-functional teams to ensure alignment on sales strategy and execution.
Use data and industry knowledge to support sales team in developing and executing sales plans and initiatives.
Maintain compliance sales data in CRM system and other sales tools.
Provide ad hoc analysis and support to sales leadership as needed.

What we're looking for

2+ years of work experience in a relevant role, such as sales/business/revenue operations, sales analysis, pipeline strategy, and/or sales strategy.
Strong understanding of relevant sales KPIs.
Expertise combining revenue focussed data sets with sales processes and market trends to provide strategic solutions.
Deep understanding of Excel or equivalent analytical tools is a requirement, experience with SQL a plus but not required.
Experience creating comprehensible and actionable sales dashboards.
A proven track record of impactful change and/or best practice programs of sales teams.
Desire to lay a foundational program and build a scalable sales strategy.
Ability to thrive in an action-oriented, fast paced, cross regional, diverse, and dynamic work environment.
Strong communication and presentation skills.

Nice to haves

Sales experience is a plus
Experience in a SaaS company is a plus

What you'll get

Great mission-driven team members from diverse backgrounds with a strong company culture
Competitive pay
Unlimited PTO
Paid company holidays
Yearly team off-sites
International travel opportunities
Medical, dental, and vision benefits (FSA, HSA & HRA options)
Basic & Voluntary Life Insurance
401k employer match
Wellness benefits (Headspace, OneMedical, Omada, Ginger.io, Gympass, Carrot)
Commuter benefits
Work in an open environment on solutions that are reshaping the way businesses operate
Fun team events
Ability to have a big impact
10 weeks of paid parental leave
Fitness reimbursement
Learning & development funds

Crunchtime

New Jobs

Sales Operations Analyst