Dakota Supply Group (DSG) is seeking a Branch Manager for our Fargo, ND branch, which specializes in the distribution of electrical, plumbing, and HVAC products. In this full time, salaried position, work is typically performed during standard business hours, Monday through Friday, but will vary on occasion according to business needs. As a Branch Manager, you will direct and lead branch associates and provide overall leadership to the branch operations towards the attainment of customer, associate, and shareholder expectations.

A Typical Day in the Life of a Branch Manager:

Work with the Regional General Manager (RGM) throughout the year on budget forecasting
Work with the Regional Sales Manager (RSM) to set sales goals and FMS goals at branch and territory level
Coordinate branch activities such as joint sales calls, counter days, customer and associate training
Work closely with the local manufacturing representatives to develop a strong business relationship in order to dominate mindshare and achieve sales goals
Work closely with marketing to promote new and existing products and achieve sales goals at branch level via relevant specials and signage to keep counter sales areas professional and fresh
Work with VP of Sales, Segment Managers and RSM to promote new product launches with local sales team
Work with the Regional team as well as marketing to improve the point of purchase for counter sales area and continually maintain a clean and customer-centric environment
Quickly address customer issues with appropriate urgency, utilizing the RGM, RSM, VP of Sales and/or the Segment Manager as needed.
Develop strong relationships with customers and make joint calls on a quarterly basis with the outside sales team.
Stay abreast of local market trends and keep the regional team informed
Conduct team meetings on a regular basis to create a cohesive team to work toward common goals
Direct and lead the operation teams in collaboration with the ROM to meet safety & cleanliness requirements, achieve operational efficiency, and meet or exceed performance requirements
Work with Warehouse Manager or Supervisor and the Regional Operations Manager to maintain and keep the local fleet safe, operational to meet the requirements of industry changes and demands
Work with the branch team to maximize warranty and inventory return efficiencies
Understand inventory requirements and have a strong working relationship with the purchasing team to maintain 3% or less of D/X inventory while growing sales
Quickly address associate issues by working closely with the HR team
Direct and lead branch operational teams to achieve operational efficiencies & safety requirements
Work with the Regional Credit Managers to manage local customer credit and minimize financial risks
Lead monthly financial meetings with corporate updates
Identify training needs and assign as needed
Identify key performers to mentor and to train
Become proficient and understand the following: Epicor Eclipse ERP, ADP Workforce Now, SMP, DSGSupply.com, Customer Service Guarantee, and the WeSource Center
Work with the local team to make stellar customer service a natural part of branch culture
Manage and learn to use all monthly, weekly, or daily reports as a tool to develop and grow the branch and team
Read and understand the DSG Facility Safety Guide and work to make safety part of the branch culture
All other duties as assigned

A Successful Branch Manager Typically Has:

equivalent to that which would normally be acquired by the completion of a bachelor’s degree in an accredited college or university.
Product and technical knowledge normally acquired in two or more years of college or technical school OR 3-5 years field experience in the residential/commercial applications of Electrical, Utility, Telecommunications, Plumbing and/or HVAC products.
An in-depth understanding of company policies, products, procedures, operations and how departments relate to one another. This level of knowledge is normally acquired during five or more years of related work experience.
A high level of analytical ability in order to integrate and interpret data from diverse sources and find solutions to human relations, strategic or process related problems.
An innate ability to analyze problems, propose reasonable solutions, make logical decisions, execute decisions made and follow-up with feedback where appropriate.
Excellent interpersonal and communication skills to interact with and lead a diverse group of external customers and vendors as well as internal contacts at all levels of the company.
The ability to plan, prioritize and organize work effectively and to work effectively with urgency and deadlines.
Applicable computer/technical skills as required for the job.

Job Type: Full-time

Pay: From $78,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Parental leave
Retirement plan
Tuition reimbursement
Vision insurance

Compensation package:

Bonus opportunities
Employee stock ownership plan
Performance bonus

Schedule:

Day shift

Work Location: In person

Dakota Supply Group

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