The Sales Operations Manager will be responsible and accountable for the leadership and oversight of the sales team, DWN ‘s marketing program, and support of the sales strategy. A successful candidate should display exceptional leadership skills, proficiency in motivation, and maintaining relationships. In-depth knowledge of the market and our competitors must be developed to support corporate strategy and marketing directives. Motivating, holding accountable, and mentoring team members are necessary skills in a successful candidate. Excellent communication skills are required.

Responsibilities:

Sales Leadership and Strategy:

· Provide exceptional leadership to the sales team, fostering a culture of accountability, professional development, and high performance.

· Develop in-depth knowledge of the market and competitors to support corporate strategy and marketing directives.

· Motivate, hold accountable, and support team members to ensure their success.

· Key support role in Development and implementation of sales plans and strategies to diversify product offerings and expansion into new markets.

· Resolve customer issues and problems promptly and effectively.

· Recruit and mentor new team members to build a strong sales team.

· Contribute to territory alignment to ensure optimum representation of our company.

Sales Support and Operations:

· Oversee the daily activities of the sales support staff.

· Keep the sales team informed about product availability and program focus.

· Act as a liaison between sales representatives, finance, and logistics departments.

· Implement and utilize CRM systems and sales support tools to optimize sales performance.

· Analyze sales status reports to monitor progress towards sales goals.

· Manage the sales process, including contract initiation, signing, deposit collection, and cancellations.

Marketing Insights and Analysis:

· Provide insights and analysis on market trends across all markets served by our company.

· Lead the formation and support of our corporate marketing strategy.

· Collaborate with our marketing partner to develop and implement programs that enhance our brand.

· Monitor adherence to the marketing budget.

Executive Responsibilities:

· Act as an active member of the leadership team, contributing to corporate directives and goals.

· Develop and maintain sales dashboards, reports, and key performance indicators (KPIs).

· Play a key role in forecasting customer and industry needs, identifying opportunities for growth.

· Stay informed about competitors' activities and industry trends to inform strategy development.

Qualifications:

· Minimum 5 years of sales supervision experience preferred.

· Proficiency in using CRM systems and sales support tools.

· Demonstrated ability to analyze sales status reports and utilize the findings to drive performance.

· Proven track record of successfully leading sales programs.

· Excellent communication, leadership, and relationship-building skills.

Job Type: Full-time

Pay: $125,000.00 - $150,000.00 per year

Benefits:

401(k)
Cell phone reimbursement
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Monday to Friday
Weekends as needed

Ability to commute/relocate:

Hickman, CA 95323: Reliably commute or planning to relocate before starting work (Required)

Willingness to travel:

25% (Preferred)

Work Location: In person

Dave Wilson Nursery

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Sales Operations Manager