Derivia Intelligence is the world’s leading provider of critical data and market intelligence for derivatives and complex financial instruments, including structured products, futures and options.

For over 25 years, our flagship businesses have been providing these specialised sectors with an unrivalled combination of incisive and timely data, analysis and events.

JOB PURPOSE
The Revenue Operations Manager plays a central role at the heart of Derivia Intelligence’s revenue function.
Managing a team of 2 Sales Operations Executives, they are responsible for leading the transformation of our revenue operations function, providing critical business intelligence to the C-Suite and driving adherence to best practice sales and operational processes across the business. As a member of the commercial leadership team, this role with have a mandate for change, process improvement and will be key in creating value for the business whilst preparing for sale.

KEY OBJECTIVES

Leading the sales operations team, ensure all orders are processed accurately in Salesforce and validate and maintain the master data accuracy of customer and deal information
Become a subject matter expert for the business’s Lead-to-Cash (L2C) process identifying and implementing areas of optimization and automation
Working with the Sales leadership team, provide regular reporting and sales analytics on activity, pipeline, forecasting and billing, and cash collection metrics
Design and implement customer lifecycle workflows in Salesforce to enable a seamless and consistent renewal experience for customers
Lead the strategy for and engagement with the sales technology stack, including Salesforce, Docusign and Zoominfo.
Proactively identify operational challenges, recommend solutions, and action improvements to produce better business flows across the L2C process
Serve as a cross-departmental conduit between the Derivia sales team and other departments (Finance, Credit Control, Legal, IT, Marketing) to maintain clear communication between the functions
Provide training and support to ensure sales and CRM processes are adopted effectively.

KNOWLEDGE, EXPERIENCE AND SKILLS

5+ years’ experience within B2B Market Intelligence or SaaS industries
3+ years’ experience in Sales Operations and/or Enablement roles
Knowledge of financial markets and data, preferred
Advanced Salesforce User – Cases; Reports; Dashboards, Order processing
Advanced Microsoft Office skills – especially Excel and PowerPoint
Customer facing experience and team leadership experience desirable
Strong process-driven, organisational and multitasking skills
Strong analytical skills – ability to turn data into insights and actions
A problem solver – ability to identify solution to complex business challenges
A proactive, hands-on approach mentality with excellent attention to detail
Strong project management skills, with a track record of getting things done
Desirable – experience working with other revenue technology systems such as Gong, SalesLoft, ZoomInfo, Clari, Hubspot etc.

ATTRIBUTES

Self-driven, results-oriented individual, with a positive outlook
Customer mind-set
Adaptable and relishes new challenges
A natural forward planner who critically assesses own performance
Maintain a strong focus on growth.

We offer a competitive compensation package which empowers our employees to thrive both professionally and personally. Our benefits package includes medical, dental and vision coverage, employer matching retirement plan, flexible work arrangements, vacation time & paid holidays, tuition reimbursement & learning resources.

Derivia Intelligence provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

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Revenue Operations Manager