Be our next Hero! - Join the world’s leading local delivery platform.

We are looking for a Senior Specialist, Global Sales Operations and Implementation (all genders) to join the Global Sales team on our journey to always deliver amazing experiences.

You will be working between product and tech teams on the one hand and regional/ local teams on the other. You will drive implementation of new products, penetration and support of existing as well as inform the product teams to further improve existing products.

If you're a creative problem solver who is hungry for a new adventure, an international workplace is waiting for you in the heart of Berlin!

Your Mission

Drive the local after-sales teams’ performance through technology
- Proactively identify bottlenecks in the current processes and find ways to improve them to increase sales productivity (e.g., simplify processes, implement sales automation tools)
- Drive global adoption of the portfolio of sales operations products (restaurant portal, data monetisation platforms, account management tools, etc.) across Delivery Hero ecosystems
- Increase the products’ penetration across the existing user base and help product teams identify ways to further improve them

Drive the global collaboration on sales operations product development
- Manage implementation of selected products with local teams
- Reconcile countries’ needs and technical capabilities, translate requirements into technical stories
- Support tools and technologies integration and lead the change management practices across in your geographical region

Build and maintain reports to monitor the tools performance and drive improvements
- Support Senior Management
- Establish yourself as a go-to person for all products in the scope of vendor tech
- Provide senior management with regular business and project updates
- Consolidate and distribute best practices from different countries

Your Heroic Skills

You gained meaningful professional experience in consulting, sales operations, or a commercial analytics role with hands-on experience in transformation and implementation for the past 4-5 years
Proficiency in English and Spanish, both written and spoken
You have experience in collaborating cross-functionally with a solid understanding of technology and product development
You possess a hands-on mentality and outstanding logical and analytical thinking skills with ability to problem solve in complex environments
You are highly motivated and communicative, very energetic and independent in handling business challenges
Knowledge about the LATAM or European Market would be a plus

About Us

As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. From prepared meals to groceries, flowers, coffee, medicine… we deliver whatever you need. We operate in over 72 countries across Asia, Europe, Latin America, the Middle East and Africa and are also pioneering quick commerce, the next generation of e-commerce. As one of Europe’s largest tech platforms, we work with a global ecosystem of employees, riders, and partners, and are at the forefront of innovation.

As one of our Heroes, you’ll work in an international and dynamic environment, with other Heroes from every corner of the globe where you can grow and develop your career with the right support, every step of the way. We are building a company that future generations can be proud of and are committed to welcoming everyone to our table. Delivery Hero has a lot to offer when it comes to benefits: we want to empower our Heroes and that means caring about all aspects of their wellbeing, such as: career, community, social, physical and financial. Learn more about our benefits at Delivery Hero here.

At Delivery Hero, we believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring -- therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. Just be yourself and we can’t wait to see what value you bring to the role. We're as interested in your character as we are in your talent.

Have we sparked your interest? If you are looking for an environment where our company DNA is defined by our values and People Leader Principles, please apply and send us your CV using the online form. Please note, we do not accept applications via email.

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Delivery Hero SE

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Senior Specialist, Global Sales Operations and Implementation (all genders)