About Us
Tronios Distribution UK (TDUK) is a leading distributor in the sound and lighting industry, supplying equipment to events, productions, television, and entertainment venues for over 20 years. We’re expanding our UK team and seeking an organised, motivated Sales Operations Executive to join us at our Thurrock distribution centre.

The Role
As a Sales Operations Executive, you’ll play a key role in supporting our field sales representatives and ensuring exceptional service for our customers. You’ll manage customer communications, handle orders, arrange deliveries, and collaborate with our marketing team to enhance customer engagement. While knowledge of the sound and lighting industry is a plus, the ability to stay organised and deliver outstanding customer service is essential.

Responsibilities

Engage with customers via phone, web chat, and email to provide advice, support, and close sales.
Coordinate with the Tronios head office to deliver tailored solutions for customers.
Support sales reps by arranging visits, maintaining relationships, and providing aftercare for existing clients.
Manage order processing, including shipments and delivery scheduling.
Streamline administrative tasks to ensure an efficient sales process.

What We’re Looking For

A strong work ethic and the ability to perform under pressure.
Logical thinking and problem-solving skills to improve sales efficiency.
Excellent organisational skills for coordinating suppliers, sales reps, and customers.
A solid grasp of basic mathematics.
A confident phone manner and the ability to sell effectively.

If you’re passionate about delivering top-notch customer service and thrive in a fast-paced environment, we’d love to hear from you. Apply today and join a dynamic team in the exciting sound and lighting industry!

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Benefits:

Employee discount

Education:

GCSE or equivalent (preferred)

Experience:

Retail sales: 1 year (preferred)
Customer service: 1 year (preferred)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

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