Manchester | Paid internship | Full-time | 12 months | For recent or upcoming graduates or those on a placement/gap year - September 2025

Be part of business transformation in a fast-growing UK bank

At DF Capital, we're looking for a motivated and detail-oriented Business Operations Intern to join our Change team for a 12-month paid internship starting September 2025.

This role is ideal for someone passionate about businesses and how they operate, process design, operating procedures, administration, risks and controls — and offers direct exposure to operational transactions in a regulated financial services environment.

Whether you're exploring a future career in change, consulting, operations or tech, this internship will provide meaningful, hands-on experience that can shape your path forward.

Overview

At DF Capital, we champion banking for ambition. As an award-winning provider of commercial finance and savings, we empower depositors and small businesses with financial solutions tailored to fuel their growth. Headquartered in Manchester, our team of over 150 serves thousands of customers across the UK, transforming savings into new opportunities for businesses to thrive.

We're passionate about helping our customers succeed. As we expand our retail and commercial lending products, we remain committed to meeting their evolving needs and supporting their ambitions every step of the way.

OUR STORY

Founded in 2016, DF Capital was born with a focus on distribution finance - providing dealers, distributors, and manufacturers with the funding they need to stock, display, and sell products, without straining cash flow.

Since then, we've delivered over £3.5bn of funding across diverse sectors. From motorhomes and machinery to motorbikes and lodges, we've financed all shapes and sizes of commercial vehicles and automobiles (no planes or trains - yet). We listed on the Alternative Investment Market of the London Stock Exchange in 2019.

BECOMING A BANK

In 2020, we became a fully authorised bank, extending our offering with savings products for retail depositors. We're proud of our strong customer service, consistently achieving high satisfaction scores, like our current average rating of 4.8/5 from 1,200+ reviews, which also earned us a Platinum Trusted Service Award. The deposits we receive fuel UK businesses through our commercial lending creating a virtuous cycle of growth.

WHERE WE'RE HEADED

Our goal is simple: to be the best bank for our customers and each other. We put customer needs first, continuously looking to improve our proposition based on their feedback. We aim to help more customers in more ways while continuing to deliver exceptional service.

How do we achieve this? By hiring people who care deeply about doing the right thing, we've been recognised as ‘World Class to Work For' by Best Companies, and we're proud of our inclusive, sustainable, and progressive workplace.

OUR CULTURE

DF Capital is a very special place to work. We have an amazing team that commit themselves each and every day to bring our ambitious growth plans to life. We've achieved much on our journey so far, but I believe we have our best days ahead of us.

We've established a unique culture that is built on a virtuous circle where engaged and empowered employees, who are powered by a shared purpose, deliver great outcomes for our customers, our communities, the environment and ultimately our shareholders. This is why we are rated a world-class place to work and are amongst the best companies to work for in the UK.

Requirements

What you'll do

You'll be a valued member of the Operations team, helping to ensure that everything runs smoothly.

Business administration and operational support

Work across various operational teams such as payments, client onboarding, account servicing, and process improvement
Support day-to-day operational tasks and assist with internal reporting, data analysis, and customer support workflow
Collaborate with cross-functional teams, including Sales, Technology, Risk, and Finance
Learn to identify and escalate risks or inefficiencies in operational processes
Receive mentorship from experienced banking professionals

What You'll Gain

Hands-on experience in the day-to-day running of a bank
Exposure to a variety of teams in the loan disbursal cycle
Working knowledge of systems, controls, and risk management
Understanding of reporting, MI, and how to evidence good customer outcomes in a dual-regulated environment
Mentoring and development support from experienced colleagues in Operations

Essential

What we're looking for

On track for a 2:1 or above in a degree discipline (any subject)
Currently on a placement year, gap year, or recently graduated
Strong attention to detail and ability to structure and document your thinking
Clear and confident communicator, both in writing and in person
Comfortable working with different teams, managing your own workload, and learning fast

Desirable

Interest in business, economics, or financial services
Strong understanding of MS Office products
Awareness of what business processes
Previous work experience in any office based environment

Why join us?

Real impact - be involved in transformation that shapes how a bank operates
Support and development - gain access to tools, mentoring and on-the-job learning
Career pathways - successful interns may be invited to apply for future permanent roles
Culture that counts - we're purpose-driven and proud to be a ‘World Class to Work For' organisation

Benefits

Private medical insurance for you and your partner
10% Employer pension contribution
30-day annual leave entitlement plus Bank/Public Holidays
Life Assurance
4 days of paid Volunteering leave to support our local communities
Vibrant office location in the lively city centre of Manchester

DF Capital

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