About the Role:

Digital Envoy is seeking a sales operations analyst with a passion for driving both the strategic and tactical side of sales. This role will report to the Director of Sales Operations and support the entire Digital Envoy global sales team. Our ideal candidate will be passionate about translating sales strategy to scalable processes, analyzing insights that grow top-line revenue, and directly supporting senior leaders across the company. Please apply if you are interested in joining the future of IP intelligence!

This person can work remotely from any of the following states: Alabama (AL), Arizona (AZ), California (CA), Colorado (CO), Connecticut (CT), Florida (FL), Georgia (GA), Louisiana (LA), Maryland (MD), Massachusetts (MA), Michigan (MI), Missouri (MO), New York (NY), New Jersey (NJ), Pennsylvania (PA), Tennessee (TN), Texas (TX), Virginia (VA), Washington (WA)

Georgia residents are encouraged and welcomed to join us a couple days/week in our Peachtree Corners, Georgia office.

What You’ll Do:

Maintain the data integrity of our Salesforce org as a full system administrator
Implement, maintain, and build upon sales process best practices with tools such as our Sales Ops Guide and Digital Envoy Sales University
Lead and project manage sales enablement initiatives and team trainings
Maintain, enhance, and create Salesforce automations, validation rules, reports, dashboards, field updates, and other customizations
Own recurring team reports, monthly Salesforce data audits, and monthly Salesforce-Revenue reconciliation with the Finance team
Make recommendations to help improve business partners’ productivity and performance; proactively review and identify leading and lagging indicators
Partner with sales leads, client success, legal, marketing, and product teams as new products and processes are developed

Who You Are:

Bachelor’s degree
1-3 years of experience in sales ops, sales, or operations at a tech company or similarly fast-paced environment
Strong technical skills with Excel and Salesforce, or another CRM as a system administrator
Familiarity with SaaS accounting metrics, particularly sales funnel metrics, monthly recurring revenue, annual contract value, and customer churn.
Meticulous attention to detail
Excellent communication skills; specifically, strong listening, negotiation, presentation and written
Experience with tools like Docusign, Conga Sign, Zoominfo, Vidyard, Docsend, etc are a plus
Able to work well independently and with remote colleagues across different time zones
Genuine passion in continuous improvements that make current processes more efficient and scalable

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Digital Envoy

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Sales Operations Analyst