Chief Revenue Officer oversees and creates alignment between commercial teams to ensure effectiveness and maximize profitability and ensures that all elements of the business are ready and able to support scaling, and revenue growth. The CRO is responsible for developing, aligning, managing sales, support and service departments. The CRO maintains a customer-first mindset and makes strategic decisions based on customer needs across clinical (health system), academic research (AMI), pharmaceutical, laboratory and payor service channels. A skillful manager, the CRO manages multiple priorities with multiple teams and projects. This individual thrives in a fast-paced environment, enjoys working collaboratively and is energized by breaking down complex challenges with technical teams to achieve superior results on time and within budget constraints.

ACCOUNTABILITIES

20%

Develops and implements top level commercial and go-to-market plans. Manages plans to meet milestones.

15%

Builds, leads, and manages a best in class sales functionality. Including direct sales activities when required.

15%

Reviews customer, market, clinical, scientific and leadership feedback and information to drive recommendations for product optimization.

15%

Builds, manages and oversees a best in class customer success functionality.

10%

Create alignment between all revenue-relevant teams (sales, marketing, support, etc.) and departments to ensure collaboration.

10%

Recruits, manages, trains and coaches top talent.

Actively participates with leadership in running the business effectively and profitably.

Other duties as assigned

Carries out duties in compliance with established business policies.

Direct Recruiters, Inc.

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Chief Revenue Officer - Healthcare SaaS