Directive Consulting is the performance marketing agency for SaaS companies. We use Customer Generation (a marketing methodology developed by us) which focuses on SQLs and Customers instead of traditional metrics like MQLs. We offer Paid Media, SEO, Performance Creative and Design, Video, Revenue Operations, and Strategy services to our clients by creating comprehensive digital marketing strategies that allow our clients to hit their SQL targets, every time.

We’ve experienced hyper-growth over the last year and have remained true to our culture of, the best idea wins. We’re future-focused and are looking for others with a growth mindset to join our evolving teams!

About the Job:

We are seeking a Revenue Operations Strategist to help deliver outstanding services to the clients in our Revenue Operations line of business. The ideal candidate will have 3+ years of deep experience managing Marketing Automation (Hubspot, Marketo, Pardot, Eloqua) instances (if client-side) or 1-2+ years of deep experience managing Marketing Automation (Hubspot, Marketo, Pardot, Eloqua) instances (if agency-side).

This person will work directly with the Director of Growth, Revenue Operations and should be a growth-minded individual that helps identify opportunities for cross-sell and upsell within existing clients while providing excellent service.

What you offer:

Deep Marketing Automation/Operations expertise and the ability to own multiple Marketing Automation instances for our clients
Understanding of how to optimize processes that lead to revenue growth for our clients
Data-driven marketer that can help clients curate and optimize their data, build reports and dashboards and help analyze what’s working and what’s not working
The ability to communicate with clients directly, oftentimes with a Director or above level
A desire to learn and grow in your career

Roles & Responsibilities:

Owning tasks and milestones within client projects and seeing those through to their fruition
Direct communication with clients including email, Slack and Zoom
Develop deep relationships with multiple contacts within client organizations to ensure that they renew contracts
Identify and communicate opportunities to grow our business with clients in the Revenue Operations line of business and other lines of business
Become an expert in multiple martech and salestech tools so that you can make educated recommendations to clients
Stay up to speed on best practices in the Revenue Operations world including ABM, lead routing, sales qualification methodologies and more

Here’s what success looks like:

The Director of Revenue Operations can assign you with a book of clients to manage and can give you the autonomy and authority to manage those
Our clients stay with us longer and leave more positive feedback in our Net Promoter Score surveys
You’re able to grow the revenue of your existing clients so that we need to hire someone to support you with your clients
Mentoring other new hires as they join the team

What we offer:

Fully remote work environment
Transparency and Humanity: No employee at Directive makes less than a living wage
Premium Medical, Dental, Illness/Disability, Life Insurance plans
Unlimited Paid Time Off (we require taking at least 2 weeks minimum throughout the year), and your Birthday as a Day-Off!
Office closed between December 24 and January 1 for our annual rest & reflect week
Company provided laptop (MacBook or Windows) + $250 CAD ergo/home office budget
Paid parental leave

- Company holidays *Canada - New Year’s Day, Good Friday, Victoria Day, Canada Day, Civic Holiday, Labour Day, Thanksgiving Day, Remembrance Day, Christmas Day, Boxing Day

On-Demand and facilitator lead learning, training and development
Company social and team-building events (virtual & in-person)

About Us:

Directive does exceptional performance marketing for software brands that share our values. We redefine the global standard for how marketers work, live, and grow. Our goal is to empower and focus so much on our people that our clients consequently get better results.

At Directive, one of our core values is to put people first. We want to stick to our values and commit to fostering a more diverse and inclusive culture in the digital landscape. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Directive Consulting

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Revenue Operations Strategist - Canada