Description:

What is primary need, technical challenge, and/or problem you will be responsible for?

This role manages Dizzion’s revenue operations function which spans the Sales and Marketing teams. Duties include managing the sales pipeline, sales enablement, sales efficiency and effectiveness reporting, sales process improvement, executive and rep-level dashboards, assisting sales team with everyday Salesforce needs, and partnering with marketing to ensure training and proper handoff and pursuit of leads referred to the sales team via both direct and partner enablement and lead generation activities. This role will make a significant contribution to the sales and marketing team by reducing sales cycle, increasing win rates, improving forecasting confidence, and optimizing lead conversion rates.

Overall responsibility for the operational efficiency of the Sales and Marketing organization.
Monitors the sales pipeline in Salesforce.com, ensuring full integrity of all opportunities. Specific operational excellence applied to opportunity stage management, pipeline commit/forecasting, trend analysis, and population of the full, accurate data set for each opportunity
Responsible for proper opportunity disposition at close stage, both won and lost, ensuring timeliness, accuracy, and proper execution of dependencies, workflows and communication tracks associated with closure
Works closely with the finance and sales engineering department to ensure deals are priced and packaged properly
Develop and maintain dashboards and reports to track key revenue metrics and provide insights for decision-making. Manages Salesforce integrations with other systems, such as marketing automation and ERP systems
Manages the deal approval process ensuring that deals are reviewed and approved by the appropriate stakeholders, such as sales managers, finance, legal, and executives. Ensures the deals comply with company policies and procedures.
Assists in the preparation for weekly sales meetings for in-depth deal analysis, updates, and projections
Manages open-deal report, engaging individual sales owners to ensure data is up-to-date and accurate for delivery to sales and executive leadership
Partners with marketing to create / augment / curate an efficient, effective repository of tools and collateral for sales enablement. Reports on utilization and tool effectiveness
Key link in lead referral and conversion process. Ensures leads are transferred to the appropriate owner and timely sales engagement on all leads as well as tracking of lead stage progress with marketing to ensure capture of data and KPI tracking for the entire lead life cycle
Works with channel team to validate channel-centric leads and pipeline to ensure proper documentation and lead/sales cycle progress as well as accurate reporting for leadership and partner personnel
Assists the sales team with administrative Salesforce needs such as ownership transfers, merging and other tactical execution
Acts as the primary Salesforce.com administrator
Creates and performs a deal desk function to facilitate pending and closing deals to properly transition them to revenue recognition and future upsell and renewal
Plans and coordinates QBRs and Sales Kickoff events
Standardize / Execute new Revenue Team employee onboarding
Perform other duties as assigned

Requirements:

What Other Skills Give Me an Advantage?

Bachelor’s degree in relevant field
3-5+ years sales/revenue operations management experience, ideally in a fast-paced, high-growth B2B tech company
Salesforce Administrator or Salesforce Advanced Administrator certification preferred
Advanced Microsoft Office skills, specifically Excel
Excellent presentation and data interpretation skills, comfort with executive-level engagement
Proven success designing and implementing sales operations programs that reduce sales cycle and increase overall win rates.
In-depth understanding of lead life cycle, quote-to-cash, forecasting and other critical sales and marketing processes.
Ability to balance highly tactical activity with strategic planning and management-level recommendations
Work well with other departments, specifically marketing, finance, product and alliance to derive business-level insights and value.
Understanding of tools used in the Sales/Marketing functions such as Salesforce, Marketo, Linkedin Navigator, Zoominfo, Salesloft, Gong, etc.

What is the leadership like for this role? What is the structure and culture of the team like?

The hiring manager for this role is Jared Hill, Director of FP&A. Jared comes with over 10 years experience in the Finance industry and has a pivotal role shaping financial strategy of Dizzion.

We hire people from various technology program management backgrounds. It’s not the language but the tenacity that matters to us. We love to solve business problems.

Benefits

Comprehensive medical (including telehealth), dental and vision plans to fit your needs
Employee assistance program
Employer paid basic life insurance and AD&D
401(k) retirement plan
Self-Managed Paid Time Off, work hard and take time when you need it
Generous holiday schedule
Voluntary short and long term disability
Awesome co-workers!

Compensation

Salary $100,000 – 125,000 annually (Salary to be determined by the education, experience, knowledge, skills and abilities of the applicant, and alignment of market data.)

Company Overview

Dizzion, Inc. is a leading provider of high-performance managed Desktop as a Service (DaaS) to the global remote workforce. Founded in 2011, Dizzion’s proven end-user cloud platform enables maximum work from home success while protecting business process outsourcers (BPO), enterprise contact centers, healthcare, financial services, and insurance companies with real HIPAA, PCI-DSS and SOC 2 Type II compliance. Customers further digital transformation with AnyCloud global delivery, seamless hybrid IT integration, zLink secure endpoints, and COSMOS orchestration and analytics. Visit dizzion.com for more information.

Dizzion | Different By Design.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, creed, color, national origin, age, religion, disability, sex, gender identity, sexual orientation, status as a veteran, and basis of disability or any other federal, state, or local protected class. This position is full-time FLSA exempt.

Dizzion Incorporated

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Revenue Operations Manager