About Domain

Domain is a leading property technology and services marketplace that is home to one of the largest portfolios of property brands in Australia, including the Domain, Allhomes and Commercial Real Estate (CRE) platforms. In 2025, Domain became part of CoStar Group (NASDAQ: CSGP), a global leader in commercial real estate information, analytics, online marketplaces and 3D digital twin technology. Together, Domain and CoStar Group is dedicated to digitising the world's real estate, empowering all people to discover properties, insights, and connections that improve their businesses and lives.

Property is a high engagement category and Domain Residential brands attract 7M-9M people each month. Domain is a challenger in the category and has significant growth upside.

About CoStar Group

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We've continually refined, transformed, and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

CoStar Group brands include; Homes.com, Apartments.com, CoStar, Loopnet.com, OnTheMarket, Bureaux Locaux, Matterport, Domain, AllHomes and more.

Quick facts; CoStar Group has >8K employees, was founded 39 years ago, and has 84 offices in 13 countries.

About the Role, Accountabilities & Outcomes

As the Business Operations & Planning Manager, you will be the primary engine driving the operational excellence of the Marketing, Content, and Comms team. Reporting directly to the CMO's Chief of Staff, you will sit at the intersection of strategy, resource planning, and execution.

This is a high-visibility, high-impact role designed for an action-oriented professional who can think broadly about business operations while obsessing over the details. You will be responsible for ensuring our strategic recommendations are backed by strong operating rhythm and rigorous planning and that our multi-million dollar investments are tracked with precision.

Key Accountabilities:

Strategic Planning Support: Assist the Chief of Staff in driving the annual strategy and quarterly planning cycles, ensuring inputs from the wider Marketing, Content and Comms team, Finance, HR, and Product are synthesised into actionable roadmaps.
Operational Rhythm: Own the "operating beat" of the team, managing the tracking of OKRs and performance metrics to ensure the team is delivering on its promises to the business.
Business Casing & Investment Logic: Support the development of robust business cases for new initiatives. This includes defining the problem, outlining the "size of the prize," and collaborating with stakeholders to model potential ROI.
Budget & Financial Governance: Partner with the Chief of Staff and Finance to manage the quarterly budget process, ensuring accurate tracking of spend, outcomes, and ROI across Residential and Commercial businesses.
Cross-Functional Momentum: Build strong relationships with cross-functional peers to streamline workflows and remove silos, ensuring the Marketing, Content, and Comms team are aligned with broader company goals.
Team Culture & Enablement: Partner with the Chief of Staff and HR to execute initiatives that drive team engagement, development programs, and high-performance reward systems.
Process Optimisation: Continuously identify "friction points" in how we work, leveraging tools and automation to improve efficiency and team agility.

Our Ideal Person

Essentials

Experience: Minimum 5 years of professional experience in a fast-paced environment. We are looking for a "high-growth" individual. Perhaps you've completed a structured Graduate Program for a Consulting or large Enterprise company. Alternatively, you are driving strategy / planning within a leading creative agency.
Commercial Acumen: You are comfortable with "Business Case" thinking. You know how to pull together the data and narrative required to justify an investment or a shift in strategy.
Delivery: You are structured and organised, with the ability to plan and drive project outcomes and deliverables, in navigating teams to meet deadlines and gateways.
Tooling Proficiency: Expert-level experience with project management tools (e.g., Asana, Monday.com, JIRA) and a high level of comfort with financial tracking software and Excel/Google Sheets.
Action-Oriented Mindset: You are someone who "gets stuff done." You don't just identify problems; you build the spreadsheet, schedule the meeting, and drive the solution to completion.
Business Breadth: You can "speak the language" of different functions. You understand how a marketing budget impacts a P&L and how a product roadmap influences a communications strategy.
People & Influence: Exceptional interpersonal skills. You can navigate complex stakeholder landscapes and influence colleagues who may be more senior than you through logic, empathy, and clarity.
Analytical Rigor: Strong proficiency in data synthesis and financial tracking. You are comfortable turning complex inputs into simple, executive-level updates.
Education: Bachelor's degree in Business, Finance, Marketing, or a related field.

Preferred

Experience in Tech, Media, Real Estate, or a high-growth SaaS environment.
Exposure to structured problem-solving and change management frameworks. You understand that landing a strategy is 50% logic and 50% bringing people along for the journey.
Experience in leveraging AI tools to accelerate your workflow, automate routine tasks, and synthesise large amounts of information for faster decision-making

Equity, Diversity & Inclusion

Domain is enthusiastically and unapologetically committed to fostering an equitable, inclusive work culture which reflects our customers and communities. We are proactively looking for candidates from all lived experiences, including people with disability, and people of all ages, ethnicities, cultures (including Aboriginal and Torres Strait Islander Peoples), faiths, sexual orientations, and gender identities (including trans and non-binary people).

We are committed to providing an equitable recruitment process for people with disabilities. If you require adjustments during the process we're here to support. If you wish to receive this job advertisement in an accessible format, or have a confidential chat about workplace adjustments, please contact our Equity, Diversity and Inclusion team at edi@domain.com.au or leave a message on 1300 858 356 and we will get back to you.

Domain

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