DoorLoop is a high-growth technology (PropTech) company with offices in the US (Miami) and Israel (Tel Aviv). We help property managers and owners make more money, get organized, and grow with easy-to-use, secure, and reliable, all-in-one property management software.

DoorLoop prides itself on being People First. We are a Certified Great Place to Work, recently ranked #13 in Forbes’ list of America’s Best Startup Employers, and are proud to have our team rate us a 4.9/5 on Glassdoor.

The Role

Mission:

As the Director of Revenue Operations at DoorLoop, you will play a pivotal role in shaping our revenue strategy and ensuring the success of our go-to-market teams. You will build and lead a dynamic team within the Operations Department to provide centralized support for our Sales, Marketing, and Customer Success teams. Your focus will be on driving predictable revenue growth through enhanced conversion rates, revenue channel expansion, process improvement, and optimal resource allocation.

Key Responsibilities:

Strategic Planning: Collaborate with leadership from Sales, Marketing, and Customer Success to develop robust strategies that foster predictable and scalable revenue growth through effective target setting and capacity planning.
Process Optimization: Enhance our high-volume, fast-paced SMB marketing and sales processes by collaborating with Data, Operation & Revenue leaders to refine lead routing, lead scoring, and sales methodologies to maximize efficiency and conversion rates.
Sales Operations & Enablement:
- Partner with Sales leadership to streamline sales processes and improve pipeline management through effective sales operations.
- Partner with Sales leadership in developing quota assignments, target assignments, rep scorecards and commission plans.
- Partner with Sales leadership in territory planning and territory assignment.
- Partner with Sales, Marketing & Data to enhance forecasting accuracy and revenue prediction models
Outbound Sales Strategy: Work closely with Sales and Marketing to design and implement an account-based marketing strategy that generates consistent lead flow, drives pipeline generation, and maximizes revenue.
Data-Driven Decision Making:
- Serve as a strategic advisor to the executive team (CSO, CMO, VP of Growth, VP of Data, COO) by providing insights and recommendations that enhance revenue growth and operational efficiency.
- Collaborate with Revenue Leaders (Marketing, Sales, Data, Ops) to develop processes for reviewing and optimizing our conversion funnel, ensuring high-quality decision-making as we test and adapt our strategies.
Systems & Tools Management:
- Ensure our CRM architecture is scalable and optimized, continuously evaluating workflows and system configurations.
- Oversee Salesforce administration and data hygiene to support effective prospect, lead, and opportunity management.
- Manage the tech stack for the entire go-to-market organization, ensuring tools like Salesforce, HubSpot, Gong, and Outreach are utilized effectively.
- Identify and implement new technologies that enhance alignment and efficiency across Marketing, Sales, and Customer Success.
- Collaborate with departments across the business to ensure alignment between company-wide tools (managed centrally) and department-specific tools (managed by department)
Customer Journey Optimization: Collaborate with various departments to create and refine a segmented user journey that maximizes resource allocation, engagement, and conversion rates.
Pricing & Packaging: Work with cross-functional teams to test and optimize our pricing strategies, ensuring alignment with market demands and company objectives.
Team Building & Leadership:
- Recruit, lead, and mentor a team of Revenue Operations professionals, fostering a culture of continuous improvement, accountability, and excellence.
- Champion a team environment that supports overarching company and departmental strategies.

Qualifications:

Experience: 6+ years in Revenue Operations or Sales Operations, including 4+ years at a high-growth VC or PE-backed SaaS business.
Experience: 3+ years working in a high-velocity, high-volume sales-led business with a focus on SMB customers.
Deep expertise in Salesforce architecture and administration.
Knowledge of various marketing attribution models and their implementation within Salesforce, ensuring accurate tracking and measurement of revenue impact across marketing channels.
Familiarity with conversion funnel software and the creation of a robust tech stack for Marketing, Sales, and Customer Success.
Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
Project Management: Proven track record of leading complex, cross-functional projects with measurable outcomes, completed on time and within budget.
Experience in scaling processes across Marketing, Sales, and Customer Success.
Leadership Potential: A self-starter with a history of success and aspirations for growth into a VP-level role.
Experience building and optimizing successful outbound or account-based marketing initiatives.
Communication & Collaboration: Excellent interpersonal skills with the ability to influence and work effectively across functions.
Thrives in fast-paced, high-growth startup environments.
Adaptability: A passion for continuous experimentation, optimization, and personal development.

Benefits

Unlimited paid time off: take unlimited personal, sick, and vacation days
401(k): plan for retirement with 4% matching and instant vesting
Medical, dental, and vision insurance: Cigna's PPO Open Access Plus plan is fully covered for Loopers with 25% coverage for dependents
Life insurance: $100,000 policy fully covered by DoorLoop
Disability insurance: short- and long-term disability insurance fully covered by DoorLoop
Paid parental leave: paid maternity and paternity leave for birth and adoption
Monthly stipend: a dedicated company credit card for work-related expenses
Best-in-class equipment: Get a company laptop and all the top-tier tools to set you up for success

Additional Information

Please only apply if you're very serious. As an equal opportunity employer with a non-biased interview process, you will be asked to complete an application, followed by a 25 minute assessment to make sure you're an A Player who also takes this process seriously.

You will work directly with our co-founders and will receive training on all tasks.

This position is one with many responsibilities that will continually change as we continue to grow. The most important part is that you learn as much as you can from others around you, and help improve the company in any way possible.

Learn more about us from our careers page. We look forward to hearing from you soon!

DoorLoop

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Director of Revenue Operations