Location: Calgary, AB; Ingersoll, ON; Remote

Department: Sales

Reports To: Director of Sales - Canada

Salary Range: $60,000 - $85,000 annually, plus bonus opportunity

You will be responsible for helping grow our retail business in Canada by supporting our Corporate Account Managers.

WHAT YOU’LL DO

Work with the sales team to reduce overall sales cycle time and increase volume.
Act as Retail Salesforce “Power User” and help coordinate retail needs with the Salesforce team.
Work in conjunction with sales and external partners to onboard retail customers.
Assist in completing customer vendor reviews.
Execute item and supplier match ups for sales as well as new item set up.
Proactively ensure pricing accuracy during customer/supplier transitions within retail segments.
Navigate customer portals to ensure item data accuracy.
Provide service level trend analysis for retail customers.
Identify root causes and solutions to operations related customer deductions.
Help lead process improvement to improve overall retail customer experience.
Apply lean thinking and tools to identify and eliminate waste in all areas of the position.

YOU MUST HAVE

High School Diploma or general equivalency degree
Strong organizational skills and attention to detail
Effective verbal and written communication
Superior follow up skills
Self-starter mentality that is comfortable with ambiguity

YOU MAY ALSO HAVE

Bachelor’s Degree
Strong analytical skills
Canadian retail experience
Bilingual (French)

ROLE SPECIFICS

Travel – 2-3 nights per month. Must have the ability to independently travel as needed, without restriction, by all modes of transportation, including car, plane or train for customer/vendor calls, training or meetings.

WHO WE ARE

Dot Foods makes products more accessible and affordable to the food industry. We streamline the supply chain and build valuable partnerships with distributors, suppliers, and operators. Our company was created on a foundation of respect and dependability. People who are open to input, ask questions, embrace diversity, and seek innovative solutions thrive here.

WHAT DOT CAN OFFER YOU

As a family-owned and -operated company since 1960, Dot Foods has created a strong family culture. We make everyone feel included and respected. In addition to an inclusive working environment, we will provide you with:

Competitive compensation package, including bonuses for successful performance
Significant advancement opportunities
Extensive benefits including medical, dental, RRSP, and profit-sharing

WHO WE ARE

Safety: This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations, exercise and promotes safe behaviors and show unyielding support of programs, rules and policies regarding safety.

EOE/AA Employer: Dot believes all persons are entitled to equal employment opportunities. Dot will not discriminate against its employees or applicants for employment because of sex, race, color, religion, national origin, age, sexual orientation, disability, or veteran status or other basic classes protected by applicable federal or state law provided they are qualified for employment or for existing positions.

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Sales Operations Specialist-Retail