Manager, Global Deal Desk

Location: Exton, PA

Hybrid

Manager, Global Deal Desk is a critical, highly specialized position that manages, facilitates, supports, structures, reviews and helps to gain approval for highly complex deals. Collaborating with the global functions, you will optimize and standardize the deal-making process, enhance efficiencies and ensure that deals are structured correctly for alignment to all global strategic sales goals and internal contracting/deal requirements.

You will provide expert guidance on complex deal scenarios and pricing strategies to develop innovative deal structures that meet customer needs, including helping the Sales team effectively communicate value propositions to customers and creative solutions to overcome objections and close deals. This may include discounts, bundling, tiered/volume pricing, rebates, and special offers. The position reports to Sr. Manager, Global Operations & Business Intelligence.

Come foster a culture of excellence and continuous improvement to help team close deals faster, more accurately, and in a way maximizes value while minimizing risk and inefficiencies.

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting to our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Your key responsibilities

Proposal Process Workflow/Quote/Proposal Preparation and Management, including Contract Review and Approval: Ensure that SOWs, Proposals, LOIs, other contracts, pricing, quotes, and terms align with company policies and compliance requirements in the entire end-to-end deal management process, ensuring timely and accurate execution of all deals.
RFP, RFQ, and PMO Intake Process: Provide organizational support to ‘Request for Proposal’ (RFP) and/or ‘Request for Quote (RFQ)’ process including central coordination and communication across multiple teams to ensure delivery on timelines, frequent check ins, actions and assignments.
Pricing and Discounting Strategy: Collaborating with commercial teams, ensure that pricing is aligned by strategy, regional market, and is competitive but still profitable for the company, and ensure conditions are within acceptable boundaries.
Risk Management and Compliance: Ensure that deals comply with internal policies, regulatory requirements, and legal standards. They mitigate risk by overseeing the approval process and ensuring contracts are structured appropriately.
Analytics and Reporting: Provide insights and data analytics on deal trends, bottlenecks, pricing effectiveness, win rates, and sales performance, helping senior management make informed decisions on business strategy
Cross-functional Collaboration & Deal Review: Collaborate with finance, legal, commercial, marketing, engineering, innovation, and customer success teams to ensure the deal terms are feasible, profitable, and beneficial to both the company and the customer.

This position is eligible for the dsm-firmenich Hybrid Working model, spending 2-3 days per week in office and the balance of the work week in a home office. A remote location in the eastern or central time zones may be considered for highly qualified candidates.

We bring

A space to grow by encouraging and supporting curiosity and an open mindset
A culture that prioritizes safety and well-being, both physically and mentally
The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose
A flexible work environment that empowers people to take accountability for their work and own the outcome
A firm belief that working together with our customers is the key to achieving great things
An eagerness to be one team and learn from each other to bring progress to life and create a better future

You bring

Minimum 7 years of experience in Deal Desk, Sales Operations, SOWs, or high-value contract related roles required
Process orientation and ability to comprehend, communicate, and cohesively orchestrate complex business, technical and legal requirements, information and materials; experience with medical device industry a strong plus
Excellent analytical, critical thinking and problem-solving skills, with ability to ask qualifying questions to internal teams
Ability to thrive and adapt creatively and successfully to constant change in a fast-paced and team-oriented global commercial environment
Bachelor’s degree required; MBA a plus

Our recruitment process

Interested in this position? Please apply online by uploading your resume in English via our career portal by March 21, 2025.

About dsm-firmenich

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.

www.dsm-firmenich.com

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: there’s a place for everyone at dsm-firmenich.

dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable sharing this, please let us know.

Agency Note

Please note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agency’s fees, percentages or similar.

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Manager, Global Deal Desk - Exton, PA