Sr. Sales Operations and Data Analyst

About the Company

DTEN is a developer of enterprise collaboration solutions that is changing the way teams connect, communicate and collaborate. With highly integrated, AI-powered technologies, DTEN helps teams bridge global organizational challenges of time and place. DTEN solutions provide high quality real-time, interactive, face to face experiences for teams to work together, from anywhere in the world, in the most creative and efficient ways.

About the job

What you will bring As a Senior Sales Operations & Data Analyst, you will partner directly with senior sales leadership to maximize revenue generation and streamline operational processes. Reporting to the CFO you will work hand in hand with Sales Leadership, and be responsible for analyzing sales data, optimizing sales processes, and implementing strategies to enhance overall revenue performance. The ideal candidate is detail-oriented, analytical, and possesses a strong understanding of sales operations and revenue management. As well as strong communication skills to work with various teams within the company. This role can either be hybrid or fully remote office.

Responsibilities

Act as a chief of staff to the Geo Head of Sales by helping the teams define sales strategy to accelerate revenue and run the team’s daily operations.
Analyze sales data and performance metrics to identify trends, opportunities, and potential areas for improvement.
Streamline and optimize sales processes to increase efficiency and effectiveness, from lead generation to deal closure.
Help lead planning activities to support strategic decision-making and resource allocation, including annual planning, territory planning and QBRs
Manage and maintain the integrity of the CRM system (i.e., Salesforce) as well as propose CRM enhancements to reduce seller friction and improve system utility for sellers
Develop and maintain dashboards and reports to track key performance indicators (KPIs) related to sales, revenue, customer acquisition, and product consumption.
Partner with sellers to drive quarterly sales forecasting accuracy
Work closely with Sales, Finance, Marketing, Enablement, and Operations teams to align revenue goals, strategies, and initiatives across the organization.
Document and communicate standard operating procedures (SOPs) for sales and revenue-related processes to ensure consistency and scalability.
Identify opportunities for process improvement and automation to drive greater efficiency and effectiveness in revenue operations.
Conduct ad-hoc analysis and reporting as requested by senior management to support decision-making and strategic initiatives.

Requirements

Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or related field.
5+ years of experience in revenue operations, sales operations, or a related analytical role at a fast-moving and high-growth technology company
Proficiency in data analysis tools and techniques, such as Excel, SQL, or BI platforms (Tableau).
Experience working with CRM systems, particularly Salesforce
Strong analytical skills with the ability to translate data into actionable insights
Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and manage upwards
Detail-oriented with a focus on accuracy and precision.
Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment.

DTEN

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Sr. Sales Operations Manager & Data Analyst