Description

Your role as Senior Manager, Revenue Operations will be to take responsibility for the development and maintenance of reporting, analytics, and dashboards to enable the global Sales and Marketing teams to perform at their best and identify areas for improvements.

Based full time in London, the Senior Manager, Revenue Operations will report directly to the Chief Revenue Officer and collaborate with Sales and Marketing leaders in each of our key locations, including Canada, UK&I, and Australia.

Key Responsibilities

You will have a wide and varied role, but your main responsibilities will include;

Develop and maintain key methods to report on and analyse sales and marketing metrics, including sales activity, customer/prospect engagement, campaign effectiveness, channel effectiveness, sales pipeline management, and sales performance vs budget.
Collaborate with Sales and Marketing leadership to implement new go to market strategies, with revised processes and metrics, and then analyse results to recommend improvements
Administer and configure Salesforce to meet the needs of the global organisation and implement new technologies as needed to enable the Sales and Marketing teams.
Identify and implement process improvements to increase efficiency and effectiveness within the Sales and Marketing organisation.
Collaborate effectively with the Finance teams to support the annual budgeting process, sales organisational planning process and smooth commission payments.
Collaborate with Sales leadership and HR on any new incentive campaigns and compensation programs for a range of roles across multiple territories
Measure sales adherence to define processes
Develop standards for sales excellence including key scorecards, agreed to guiding metrics, operational design and process

Skills, Knowledge & Expertise

Extensive commercial experience in a Sales Operations leadership role
Deep knowledge of Salesforce, Excel, Power BI and Tableau
Experience in the SaaS industry essential, legal industry experience would place you to really thrive in this role.
Experience working in high growth, fast paced environments
Experience in integrating newly acquired Sales functions
Ability to deep dive into customer and prospect data (leads, contacts, opportunities, win/loss, etc), draw meaningful insights & actionable conclusions
Ability to bring order to ambiguous problems
Strong communication skills with the ability to translate data analysis to a non-technical audience

Job Benefits

At Dye & Durham we strive to be visionaries! As a leader in our field, we ensure our employees are ready for the next challenge in their journey with us by offering internal and external training opportunities. We offer competitive salaries and a whole host of benefits including healthcare, pension, company discounts, wellness programs, and paid days off to move house or volunteer for your favourite charity.

Do you share our DNA?

We ask how tomorrow can be better than today
We are passionate about solving our customer's challenges
Our ideas break boundaries
We value different perspectives and encourage dialogue
We take ownership and celebrate together

About Dye & Durham

Dye & Durham is a global leader in legal technology. The company’s three categories of integrated solutions – practice management, data insights and due diligence, and client onboarding – give solicitors the essential tools they need to run their firms, from client acquisition to case management and legal accounting, and everything in between.

Trusted by thousands of legal practitioners globally, Dye & Durham helps law firms achieve more growth with less effort.

Dye & Durham

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Senior Manager, Revenue Operations