Who We Are

eAssist is the nation's leading platform for remote dental billing and patient billing services for dental offices. We were co-founded by a dentist who understands what other dentists need. eAssist currently serves over 2000 dental practices through a unique proprietary technology platform that connects dental practices to vetted dental billing professionals, allowing practice owners to fully outsource their billing department.

eAssist was recently certified as a 2021 Great Place to Work and has been featured on the Inc 5000 list of fastest-growing privately held companies in the U.S. for the last 6 years in a row! We were also just awarded #10 on Fortune's Great Place to Work for medium-sized Health Care and Biopharma! Learn more about it HERE!

What makes us so unique? We are 100% remote. This means we are truly able to find the best of the best to join our employee team and they get to do what they love from the comfort of their home office.

Please check out what people love about us and our platform on Glassdoor:

https://www.glassdoor.com/Reviews/eAssist-Reviews-E814561.htm

Who You Are

We’re looking for that one-of-a-kind person who will stand out of the crowd of applicants. The type of person who doesn’t sit around and wait for direction–you feel compelled to take action without requiring additional prompting. If you see a challenge you embrace it head on and you love to test your limits. You’re the first person to volunteer for a difficult task and don’t need much direction. You know how to move past difficulties and find alternative solutions to accomplish your objectives. If you are all of these things and more then we’d love to meet you!

JOB OVERVIEW:

We are seeking an experienced Chief Revenue Officer (CRO) to join us in our mission. As a CRO, your main focus will be to support and unify various sales teams and develop and execute strategic plans to achieve sales targets across multiple lines of business. You will be instrumental in creating future strategic plans with the goal of scaling revenue streams through existing sales channels, and to develop and build new sales channels. You will partner with existing sales and marketing leaders to implement the overall sales plan and coordinate sales and marketing efforts across platforms. You will partner with Operations leaders to plan for new capacity to support the new growth your teams will deliver. Through your leadership, your teams will coordinate a smooth handoff from sales to operations to ensure a superior quality patient experience. In addition, you will mentor, train, and motivate the sales teams to accomplish the monthly, quarterly and annual sales team goals. You’ll also focus on building relationships with eAssist’s key partners.

KEY RESPONSIBILITIES:

Set sales goals for each business unit with the executive leadership team and stakeholders to achieve the organization’s overall strategic growth plans.
Design and implement sales strategies to achieve annual sales goals.
Design and implement compensation plans for sales team members.
Co-create and communicate sales goals with C-Level executives. Report successes and/or failures to the C-level executives monthly, quarterly, and annually.
Partner with multiple internal sales leaders to ensure alignment and performance of the organization’s revenue strategy and the execution and completion of performance metrics and milestones.
Monitor the revenue pipeline and sales leads, adjusting as necessary to create sustainable growth and target achievement.
Coordinate with Operations and Talent Onboarding teams to plan for new capacity to support new clients.
Support and coordinate with Launch Teams the successful handoff of new offices from sales to operations.
Lead the effort to develop specialized sales teams to support new sales channels and high-value targets (i.e., a dedicated Multi-Site dental group sales team).
Oversee and develop tools and resources to support the sales team in accomplishing their individual and team goals.
Work with the sales leaders to strategize and implement effective changes within the sales team
Explore the viability and plan for an outbound sales and nurture, follow-up strategy
Collaborate with the marketing department leaders across all brands to ensure cohesive messaging, timing and analytics
Train and mentor sales teams to increase close rates and build talent
Attend trade shows as needed to support and lead sales teams to develop and improve the selling process, cross-training team members, improve sales-closing purposes, and support the closure of high-value accounts.
Build a “green & clean,” self-managed, self-motivated sales teams that are highly functional, achieving their stewardship, accomplishing the sales goals, and building trust with each other.

MINIMUM WORK EXPERIENCE:

10-15 years of experience in sales and in-depth knowledge of marketing, strategy, and operations required
Experience in a CRO, CSO, Director, or VP-level Sales role
Proven success with a track record of hitting sales targets and going above and beyond for the company

PREFERRED EDUCATION:

BA required; MBA strongly preferred

GENERAL SKILLS & COMPETENCIES:

Excellent listening, negotiation, and presentation skills
Servant leadership and mentoring skills to develop each team member into the best possible version of themselves
Ability to set sales targets and achieve them effectively, aligned with the company’s OKRs and Revenue Goals
Ability to design and implement a successful sales strategy aligned with the company’s OKRs and Revenue Goals
Be present and engaged in sales team meetings, trainings, and other team activities; setting an example as a leader for the team to follow
Strong analytical skills to identify trends and sales patterns
Planning, organization, and problem-solving skills
Advanced time management skills
Excellent interpersonal, customer service, and communication skills
Help us build up a team that makes eAssist successful and puts clients first

TRAVEL / PHYSICAL DEMANDS:

Remote with occasional travel to visit large multi-site customers to close sales. No special physical demands are required.

eAssist Inc

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