Job Summary:

We have an exciting new opportunity for an enthusiastic and ambitious Sales Operations Lead to join our Marketing and Sales team. It is a hybrid role and with a base office in either Nottingham or London.

This is a newly created position to cover a period of parenternity leave.

Due to the nature of the role, you should be prepared to work in a fast-paced environment handling multiple tasks while being able to meet ambitious targets. A high level of attention to detail will be required and the ideal candidate will be process driven with strong organisation and communication skills.

This role entails maintaining accurate reports on sales performance, tracking key metrics, and providing regular updates to senior management. The successful candidate will also liaise with sales and account managers to support continuous improvement of processes.

You will enjoy working as part of a small passionate and supportive team, using your initiative and managing your workload. The team is always open to new ideas and continually looking to improve the way we communicate and engage with our stakeholders.

What you will do

Systems and process management:

Manage sales/CRM workflows and processes ensuring quality of entries as we embed new systems and ways of working.
Ensure the sales/CRM processes are documented, understood and upheld.
Be responsible for the reporting and insight derived from the sales process/CRM, ensuring all information is available to relevant stakeholders (i.e. finance, marketing, sales and account management).
Improve data quality and reporting integrity.
Build appropriate workflows and automation within the team’s systems to streamline use.
Standardise and improve processes across the sales and account management function, recommending efficiencies to reduce cycle time and errors.
Assist the Head of Marketing and Sales with maintaining an accurate sales pipeline and forecast.

Cross-functional alignment:

Collaborate across sales, account management, marketing, finance, product, legal and compliance to remove blockers and aid customer success.
Be a liaison between the sales and marketing functions (sales, account management and marketing) to ensure alignment of activities.
Track weekly sales priorities and report progress to relevant stakeholders.
Support onboarding structure to enhance the post-sales experience.
Create playbooks and supporting materials that outline key factors in the sales process, for example, documenting key compliance updates.

Essential Skills & Knowledge

Have at least 3+ years’ experience working within data or technology companies or the energy sector.
Have at least 2 years’ experience working within sales operations in a B2B business.
Strong understanding of process and change management.
Self-motivated and self-confident with good relationship building skills.
The ability to adapt to change as we constantly improve our business.
Demonstrated desire for continuous learning and improvement.
Ability to understand complex solutions and be able to explain to others in clear and simple terms.

Highly Desirable Skills:

Possesses sound commercial and financial judgement.
Familiarity with CRM systems and customer support tools.

What’s in it for you:

💻 Hybrid/ Flexible working including a 4 day week!

🩺 Private healthcare you and for family which includes pre-existing conditions·

❤ Employee Assistance Programme and Mental Health Cover

Why we work for ElectraLink:

We have won awards for:

Best Tech Place to Work 2025 at the National Technology Awards
Technology Company of the Year 2025 and Best Place to Work in Data 2024 at the British Data Awards
Best Employer for Women (under 500 Employees) 2025 at the Women in Utilities Awards
Employer of the Year 2025 at the Energy & Utility Skills Awards
A two-star outstanding accreditation from Best Companies for three years running!

As you would expect from a business with ambitious growth plans, we are continually evolving and looking to the future, with investment in the business, its people, and your career. We do this through:

🤝🏻 Open lines of communication throughout the business- your voice matters!

🙌🏻 Regular Employee Forum meetings to gather suggestions from the business on making ElectraLink an even better place to work!

🌍 Innovative and open to new ideas to support our net-zero status

📈 Exciting, innovative and fast moving company which is growing

👏 High challenge, high support working environment.

If this sounds like the role for you, we would love for you to get in touch. Unfortunately, we cannot provide sponsorship at this time.

ElectraLink is a growing company, operating at the heart of the UK energy market with unrivalled insight into the challenges and opportunities faced by the industry.

Our data hub supports the development of a more efficient energy market that is accommodating the transition to local generation and balancing.

Our position at the heart of the UK energy industry also gives us a unique capability to provide other services crucial to the gas and electricity markets including:

· Unique market insight through analysis of the DTS market data that we process in our central industry role.

· Partnering in the implementation and change management of energy industry Governance arrangements.

· Development of more efficient market processes at a time of rapid energy industry change.

All of this means we can actively contribute to the energy industry as a thought leader, innovator, and service provider.We are highly regarded in the energy market, winning Data Vendor of the year and a two-star accreditation from Best Companies in 2023 and Best Place to work in Data 2024. As you would expect from a business with ambitious growth plans, we are continually evolving and looking to the future, with investment in the business, its people, and your career.

Building a working environment that is diverse, inclusive, and engaged, is a positive for both our colleagues and our customers. This is why we have invested in our partnerships with Tackling Inclusion and Diversity in Energy Taskforce (TIDE) and have also introduced initiatives such as 4-day week and registered as a disability confident employer.

ElectraLink

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