We don’t just build technology. We build hope for everyone dealing with cancer.

Seeking a highly motivated and detail-oriented Sales Operations Associate to join our dynamic team supporting Region Americas. The individual will own day-to-day CRM hygiene, data quality monitoring and remediation, basic dashboard/report maintenance, and run data-sanity projects. This position is an excellent launching pad for those eager to build a rewarding career in sales operations, business analytics, or commercial excellence, with opportunities to learn key business systems and gain exposure to the full sales process.

LOCATION: Atlanta, GA - 4 days in the office per week

Responsibilities:

Salesforce Support – Serve as the first point of contact for sales team Salesforce questions, troubleshoot basic issues, escalate complex cases, and document solutions for future reference.
Data Quality & Integrity – Monitor, validate, and maintain accurate data for Accounts, Contacts, Leads, Opportunities, and Install Base records. Identify and correct inconsistencies, duplicates, and missing information through reports and dashboards.
Lead Management – Ensure all inbound leads are promptly and accurately routed to the correct sales owners.
Exception Reporting – Build, update, and maintain Salesforce dashboards and reports to track data gaps and provide actionable insights for sales.
Data Cleanup Projects – Lead or participate in data-improvement initiatives, including install base updates, competitive equipment tracking, account segmentation, and market intelligence enrichment.
Win/Loss Tracking – Capture and standardize win/loss reasons in Salesforce and gather related market insights to support strategic decision-making.
Backup & Collaboration – Shadow the senior team members to learn advanced responsibilities and act as backup during absences; work closely with Commercial Operations, Sales, and cross-functional teams.
Continuous Learning & Process Improvement – Identify opportunities to enhance CRM processes, automation, and reporting. Develop skills in Salesforce, Qlik Sense, and the end-to-end sales process.
Ad Hoc Support – Assist with special projects, analysis, and operational support as needed.

Qualifications

Bachelor’s degree in business, analytics, Information Systems, or equivalent work experience.
1–2 years of professional experience, preferably in a role supporting a sales team or commercial function.
Strong interpersonal skills, service-oriented mindset when working with sales teams and cross-functional partners.
Proficiency with Microsoft Excel (pivot tables, lookups, formulas), PowerPoint, and Word.
Comfort with technology and ability to quickly learn new tools, systems, and processes.
Excellent written and verbal communication skills; able to explain data and processes clearly.
High attention to detail and strong organizational skills.
Problem-solving mindset with the ability to investigate issues, identify root causes, and follow through on solutions.

DESIRED:

Basic familiarity with Salesforce or other CRM platforms.
Experience with BI/reporting tools (Qlik Sense, Tableau, Power BI, etc.).
Understanding of sales processes and sales performance metrics.
Prior experience in data cleanup, reporting, or basic analytics.

What we offer:

Opportunity to work with a proactive and supportive team
Excellent Medical, Dental and Vision coverage
401k, paid Vacation and Holiday
A health of additional benefits including wellness reimbursement, tuition reimbursement and flexible spending account
Opportunity to work on cutting edge in medical advancement
Close-knit company culture
Upward mobility

How to proceed?

We are looking forward to hearing from you! Apply by submitting your application and résumé in English, via the “Apply” button. Please note that we do not accept applications by e-mail.

EEO Statement

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic.

Here at Elekta, you will make a difference. We are a MedTech company that provides software and hardware to hospitals and clinics all over the world.

We have a responsibility toward our partners and customers to deliver solutions in a secure and sustainable way. Both when it comes to financial and environmental matters, but also for our employees to feel that they bring value, wherever in the organization they may work.

Elekta

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