JOB DESCRIPTION

Job Title: Sales Operations Analyst

Location: Charlotte, NC 28216 (Hybrid – Local Candidates Preferred)

Duration: 12 Months Contract (W2)

Work Schedule: Monday – Friday | Standard business hours

Position Summary

In this role, you will serve as the regional expert for Salesforce (SFDC) and sales analytics, partnering with regional sales leadership to deliver actionable SFDC, revenue, and POS insights while driving adoption of best practices, process improvements, and sales enablement tools across the sales organization.

Key Responsibilities

• Capture, analyze, and report key sales information from SFDC and/or revenue and POS data to support effective business decisions.

• Coordinate sales teams’ efforts for commercial forecasting, pipeline reviews, and weekly reporting.

• Analyze ongoing business processes and collaborate across the organization to improve commercial efficiency, revenue enablement, and cost reduction.

• Collaborate with IT to investigate and manage SFDC sales enablement tools supporting the sales teams and ensure effective deployment and implementation of sales initiatives.

• Apply practical sales experience to identify and drive continuous improvement efforts that enhance operational efficiency and effectiveness of sales teams while reducing corrupted selling time.

• Train and support sales teams on best practices for SFDC and other sales enablement tools.

• Provide additional reporting and analysis for the region as required.

Required Education

• Bachelor’s Degree in a related field

Required Experience

• Minimum 3+ years of experience in data analysis.

• In-depth knowledge of sales methodology.

Required Skills

• Strong analytical skills with the ability to summarize complex data into concise business insights.

• Working knowledge of Salesforce (SFDC).

• Proficiency with Microsoft Office applications including Word, Excel, and PowerPoint.

Preferred Skills

• Power BI knowledge is a plus.

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